Etihad launches revenue accounting center in Al Ain

Etihad Airways, the national airline of the UAE, has announced the opening of its revenue accounting center of excellence in Al Ain.
The center, known as Global Business Service Solutions (GBSS), aims to become a pioneer in revenue accounting while creating a long-term economic value for Al Ain and of Abu Dhabi.
By leveraging the Emirati work force and in particular women, who make up more than 95 percent of its employees, the center is committed to supporting the development of Al Ain as a thriving regional business hub.
GBSS offers a range of competitively priced services and today provides Etihad Airways and its partner airlines Air Serbia, Etihad Regional and Air Seychelles, with access to industry best practices and the latest airline developments to optimize results and redirect valuable internal resources. In addition, other partner airlines will also be supported in the coming months.
James Hogan, Etihad Airways’ president and CEO, and the airline’s senior management toured the facility in Al Ain.
“Revenue accounting is a critically important yet expensive and time consuming aspect of the global airline business. However, with the establishment of a world-class center of excellence, Etihad Airways and our partners can now achieve further financial and operational success.”
“This center is also aligned with a long-term commitment to grow our Emirati work force. It is Etihad Airways’ most ambitious Emiratization initiative and builds on the success of existing programs for cadet pilots, engineers and graduate managers, together with our Al Ain Center,” Hogan said.
More than 300 Emiratis were hired during the first year of operation.
Saada Al-Taei, senior manager service delivery at Global Business Service Solutions, said: “Al Ain and GBSS know the economic potential of women and are committed to helping women of all ages embark on long and rewarding careers.”