Samsung confirms Axiom Telecom as Saudi distributor

Axiom Telecom has emphasized that it is an official Samsung distributor in Saudi Arabia and that it is cooperating with the Ministry of Commerce to clarify any misunderstanding related to this status.
“We can confirm that Axiom Telecom is a longstanding, official distributor of Samsung products and that we have a very strong relationship with the company. We have the necessary paperwork to prove this, and we are sharing the details with the Ministry of Commerce,” said Faisal Al-Bannai, CEO, Axiom Telecom.
To further prove its status as official Samsung distributor, Axiom Telecom also shared a letter of proof with media on Tuesday.
Axiom Telecom has a solid track record of supporting the Samsung brand in Saudi Arabia. It has previously won the Samsung Best Retail Display Award and offers dedicated, branded device demonstration zones in its stores. Axiom Telecom is also the authorized service center operator for Samsung and a number of other top brands in Saudi Arabia.
“Samsung is one of the world’s top technological innovators, and our team is continually ensuring that they have the multifaceted skills needed to handle every product issue,” said Al-Bannai.
Axiom Telecom is by far the Middle East’s leading mobile retailer and distributor.
The company currently boasts more than 2,499 employees, operates over 591 retail points and reaches 3,742 points of sale across the Middle East.
“Axiom Telecom is the largest after-care provider in the GCC region,” added Al-Bannai.
“Even though we aim for perfection, we recognize that issues can arise, and we are committed to look into any customer dissatisfaction and to resolve it in the best possible way. Axiom Telecom has always coordinated with the ministry for any concerns raised, and we will continue to do so.”