Zain KSA has launched its new free application for iPhone and Android smartphones.
It enables subscribers to access their accounts, request services, and know about the company’s latest offers without seeking customer care staff.
The company said the application provides its subscribers access to their registered personal information, in addition to information on the available packages and offers. They can also find out the balance or bill for all prepaid or postpaid services and details about their calls and data usage.
The application also enables users to switch between packages and to subscribe or unsubscribe to any of the services provided by the company.
Users can also recharge or change the credit limit of their lines, and report any network defect anywhere in the Kingdom.
Users can use the application to listen to the available ringtones in (Sam3hom) service to use it or sent it as a gift to any other subscriber.
The company said subscribers can download the application for free on their iPhone and android devices via App Store (My Zain SA) or Play Store (Zain SA), or by visiting mobapp.sa.zain.com/selfcare/download.do, adding that the application will soon be available for Blackberry and iPad users as well.
Zain KSA said subscribers can get more information by contacting the customer care center 0590000959 (959 of Zain line), or by sending an e-mail to cc@sa.zain.com.
New Zain KSA app boon for smartphone users
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