Malaysian Haj mission values Saudi efforts

The representative of the Malaysian Haj mission has said he is proud of Saudi government’s efforts in serving pilgrims in general and Malaysians in particular. The services of all sectors operating during Haj resulted in an adequate atmosphere for pilgrims to perform their rituals in ease and comfort.
Ismael Ahmad was speaking while visiting the United Agents Office, the agency responsible for the transport of pilgrims to and from their dwellings, in Makkah on Wednesday.
He commended the office’s staff efforts at the country’s land, air and sea crossing points, saying that the office’s operational plan this year was flexible in terms of finishing quickly the pilgrims’ procedures and transportation of their luggage compared to past years.
“The facilities we have this year and the cooperation of the United Agents Office and the (permanent diplomatic) Malaysian mission contributed to the distinguished services for Malaysian pilgrims,” he said.
The United Agents Office operative plan for this year’s Haj includes the recruitment of 8,500 people on seasonal jobs, such as administrative and on-the-field employees at 16 crossing points.
All services have been introduced as per the directives of the government of Custodian of the Two Holy Mosques King Abdullah.
The office receives pilgrims who speak more than 170 languages and assists them in finishing their procedures and taking them to their different places of stay.
The office Vice Chairman Mahmoud bin Jameel Hassouba said all workers were Saudis. He said this year’s plan was based on a “more realistic” method after the office studied the mistakes of the past years.
The study resulted in the development of several sections and departments including ones for reception, guidance and transportation in a way that combines a smoother introduction of services with quality and sufficiency.
The office uses highly qualified employees such as university professors and experienced agents.