I am absolutely serious regarding what seems to me as a solution to what we know about the administrative problems that stem from managing by obligating, controlling, and monitoring employees.
You may see that official administrations turn into entities that issue orders coated with anger and harshness, then you have to comply with them in any way you can, or you have better disappear. What matters is that they manage to control, monitor, and punish. From the production side on the part of those who are monitored and controlled, into vigilance, fear, and looking for ways to escape, or plotting to seem that they are committed, and try afterwards to pass unnoticed whenever they can get away from being controlled and monitored
Let me tell you in case we are pessimistic: This society will never make any progress in its public or private sector. Because making no progress means going backwards, as the world never stops.
The solution, in my view, is to abandon controlling, harshness, and believing that all people are guilty until they are proved guilty. This harsh environment yields nothing but barrenness, and the trees of creativity never grow in barren lands.
Abandoning control means first that you should trust in people, their intention, and their ability. By so doing, you create an environment that encourages people to participate willingly, and once they participate willingly, you will not need monitoring any more. Give them the mission and the goal, and tell them what you want to achieve, and let them work.
They will know how to manage, and how to make your goals materialize. Through this method, they will be confident in themselves, and you, as an official authority, will find that the people become more attached and more loyal to you, because you treat them like your partners not your employees. You, thus, have granted them the chance to show active and illuminated minds, not submissive, fearful bodies that keep looking for a chance to escape to another place.
Moreover, you made them feel obliged to secure success, as you gave them the chance to work and achieve. You let them think, argue, ask, and inquire. In case you insisted on thinking alone, you should realize that you brain is confined to your personal wishes, and that you are prevented from managing many choices that your mind and insight cannot make. Therefore, logically, you will not achieve anything alone, and will find that you forced the people to reach the point that you couldn’t reach with just your thought process.
(To be continued next Saturday…)
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