Pakistan approves Hajj Policy 2025, adds new role to improve pilgrim services

Muslim pilgrims perform the farewell circumambulation or "tawaf", circling seven times around the Kaaba, Islam's holiest shrine, at the Grand Mosque in the holy city of Makkah on June 18, 2024 at the end of the annual hajj pilgrimage. (AFP/File)

• Pakistan will send 179,210 pilgrims, equally divided between the government and private sector
• Government will prioritize first-time pilgrims in the official balloting process, says a statement

ISLAMABAD: Pakistan’s federal cabinet on Tuesday approved the Hajj Policy 2025, said an official statement, specifying a quota of 179,210 pilgrims and introducing a new position of the “nazim” or administrator to ensure improved services for those embarking on the spiritual journey.
Hajj, one of Islam’s five pillars, is an annual pilgrimage to Makkah undertaken by millions of Muslims. Pakistan has one of the largest Hajj quotas provided by Saudi Arabia to any Muslim country amid immense demand for the pilgrimage, with many citizens waiting years for an opportunity to participate.
“The federal cabinet approved the Hajj Policy 2025 on the recommendation of the Ministry of Religious Affairs and Interfaith Harmony,” an official handout from the Prime Minister’s Office said. “The cabinet was informed that Pakistan’s Hajj quota for 2025 will be 179,210, divided equally between the government and the private sector.”
The new policy includes the creation of a “nazim” position, aimed at ensuring the well-being of pilgrims throughout the journey.
“For every 100 pilgrims, one nazim will be appointed from the welfare staff,” the handout added, underscoring the government’s intent to improve the pilgrimage experience.
Under the policy, children under 12 will not be allowed to travel for Hajj. Government quota allocation will be conducted through computerized balloting, with 1,000 seats reserved for hardship cases and 300 for laborers or low-income employees registered with the Workers Welfare Fund or the Employees Old-Age Benefits Institution.
Additionally, the Makkah Route Initiative, offering streamlined immigration services, will be available at Islamabad and Karachi international airports. To further enhance the experience, Hajj Group Organizers will sign service agreements with the Ministry of Religious Affairs, with close monitoring of service quality.
In light of previous challenges, the cabinet has increased compensation for pilgrims who may pass away or get injured during the pilgrimage. The families of deceased pilgrims will receive Rs1 million to Rs2 million, while injured pilgrims will receive Rs1 million in compensation.
A specialized Hajj management app has also been developed to support pilgrims, along with extensive training initiatives.
The cabinet directed priority in the balloting process to first-time pilgrims and emphasized the importance of ensuring top-quality services for all participants.