Saudi Arabia takes 3rd spot at global halal trade fair in Malaysia

A significant milestone this year is MIHAS receiving the Guinness World Record title for the Largest Attendance at a Halal Trade Show, with 38,566 visitors attending MIHAS 2023. Photo/Supplied
A significant milestone this year is MIHAS receiving the Guinness World Record title for the Largest Attendance at a Halal Trade Show, with 38,566 visitors attending MIHAS 2023. Photo/Supplied
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Saudi Arabia takes 3rd spot at global halal trade fair in Malaysia

Saudi Arabia takes 3rd spot at global halal trade fair in Malaysia
  • Kingdom showcased 38 booths at MIHAS 2024 held between Sept. 17 and 20 in Kuala Lumpur

RIYADH:Saudi Arabia has claimed the third spot among the top five participating countries at MIHAS 2024, the world’s largest halal trade fair, underscoring its significant role in the global halal market.

The Kingdom showcased its commitment to expanding the halal industry with 38 booths at the Malaysia International Halal Showcase, which attracted participants from 66 countries.

Held in Kuala Lumpur from Sept. 17 to 20, MIHAS 2024 was hosted by Malaysia’s Ministry of Investment, Trade, and Industry and organized by the Malaysia External Trade Development Corp. The leading countries included China, Indonesia, Saudi Arabia, South Korea, and Thailand, highlighting the event’s international appeal.

“MIHAS 2024 saw the participation of 38 booths and two buyers from Saudi Arabia,” said Reezal Merican Naina Merican, chairman of MATRADE.

He added: “We are optimistic that trade relations between Malaysia and Saudi Arabia will continue to strengthen, driven by the shared commitment of both nations to expand the halal sector, which remains the primary focus of MIHAS.”

The term “halal” translates to “permissible” or “lawful” in Arabic.

Malaysia’s halal exports

During the opening ceremony, Malaysia’s Minister of Investment, Trade, and Industry Utama Zafrul Abdul Aziz announced that the country’s halal export value reached nearly 55 billion Malaysian ringgits ($13 billion) in 2023, marking the second consecutive year it surpassed the 50 billion ringgits threshold. The food and beverage sector accounted for the largest share, valued at 29.37 billion ringgits, reflecting a 5 percent increase from 2022. Other significant contributors included halal ingredients, cosmetics, palm oil derivatives, and pharmaceuticals.

“It has generated almost 25 billion ringgits in total sales, attracted 500,000 trade visitors, and significantly elevated Malaysia’s profile on the global stage,” Abdul Aziz added. MIHAS 2024 aims for 3.5 billion in sales. He also highlighted that the Malaysian government actively supports the halal industry, as global demand for halal products and services is projected to reach $5 trillion by 2030.

MIHAS expands to Dubai

Following 20 successful editions of MIHAS in Malaysia, the trade minister expressed excitement about the event’s international debut, dubbed MIHAS@Dubai.

Abdul Aziz said the goal is to leverage Dubai’s position as a key port city and the main hub for the Middle East and North Africa market, facilitating the import and distribution of Malaysian goods in the region. He set an export sales target of 1 billion ringgit for MIHAS Dubai and expressed confidence that participating Malaysian companies would achieve this goal.




Malaysia’s Minister of Investment, Trade, and Industry Utama Zafrul Abdul Aziz announced that the country’s halal export value reached nearly 55 billion Malaysian ringgit ($13 billion) in 2023. Supplied

“I meet new participation, and my counter with our colleagues from Kyrgyzstan, Uzbekistan, Kazakhstan, recently have shown that the interest and commitment to collaborate with us is further enhanced,” said Malaysia’s Prime Minister Anwar Ibrahim during the opening ceremony.

He added: “I must, of course, take the opportunity to thank all my colleagues, leaders of these countries to UAE, to Saudi Arabia, Qatar, and of course, I will be leaving for Egypt soon in all these encounters without exception may I reiterate that the halal industry remains as a core of our campaign and program.”

A significant milestone this year is MIHAS receiving the Guinness World Record title for the Largest Attendance at a Halal Trade Show, with 38,566 visitors attending MIHAS 2023.

“MIHAS 2024 aims even higher as this exciting growth further cements MIHAS as the premier global halal showcase, making it a not-to-be-missed event for industry professionals worldwide,” Merican remarked.

International sourcing program

On the second day of the event, MATRADE hosted the largest International Sourcing Programme, featuring a lineup of at least 250 international buyers. One of the Saudi-based buyers, Ghaydaa Medical, specializes in healthcare supplies for the elderly and individuals with special needs, as well as health nutritional supplements.

Sameh Abdelhamed, general manager and pharmacist at Ghaydaa Medical, explained the importance of acquiring halal certification to ensure quality. “Let’s say I’m a producer, and I have a factory that produces halal products. This is when I have to look at the process of making it. This includes looking at the components, the procedure of using it. This process is under the justification of a halal product,” Abdelhamed told Arab News.

He emphasized the company's goal to expand its product offerings in the Gulf region, particularly in Saudi Arabia, which has abundant resources and benefits for customers and businesses.

Saudi investments in Malaysia

According to MATRADE, as of June, 19 projects involving investments from Saudi Arabia were approved, totaling $1.65 billion and expected to generate 2,570 jobs in Malaysia. These projects mainly focus on the pharmaceutical, electronics, and food processing sectors. Four manufacturing projects backed by Saudi investments, amounting to $53 million, have already been established in Malaysia, creating 717 jobs. Notable Saudi companies operating in Malaysia include Saudi Aramco, Al Rajhi Group, and AJ Biologics.

Trade dynamics between Malaysia and Saudi Arabia

In 2023, trade between Malaysia and Saudi Arabia reached $11.06 billion, with Malaysia exporting $1.49 billion worth of goods to the Kingdom, while Saudi exports to Malaysia totaled $9.56 billion. This strong trade partnership has positioned Saudi Arabia as Malaysia’s leading trading partner and top source of imports in the West Asian region.

In 2023, Malaysia’s total imports from Saudi Arabia rose by 11.6 percent, reaching $9.57 billion. From January to July 2024, imports amounted to $4.5 billion, reflecting a 22.4% decline compared to the same period in 2023, indicating shifts in trade dynamics between the two countries.

In June, MATRADE Jeddah, the commercial section of the Malaysian Consulate General in Jeddah, facilitated the participation of 33 Malaysian exhibitors in the Saudi Food Show 2024, an international exhibition focused on the food and beverage industry held in Riyadh. According to MATRADE Jeddah, the Kingdom is viewed as a key market for diversification and growth in the food industry, offering Malaysian exporters new opportunities in a market valued at $45 billion, the largest in the Middle East.

The global halal market is projected to grow to $5 trillion by 2030, while domestic growth in Malaysia is estimated to reach $113.3 billion.


Startup Wrap — Early-stage regional startups garner most funding

Startup Wrap — Early-stage regional startups garner most funding
Updated 22 September 2024
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Startup Wrap — Early-stage regional startups garner most funding

Startup Wrap — Early-stage regional startups garner most funding

RIYADH: Several startups across the Middle East and North Africa region have secured significant investments, showcasing the region’s growing entrepreneurial ecosystem. 
From proptech and fintech to edtech and automotive, early-stage startups are focusing on expansion and technological innovation in both local and international markets. 
Saudi Arabian proptech startup Darent has closed an undisclosed seed funding round, led by Al Tawuniya Insurance.  
The round also saw participation from the Morgan Stanley Inclusive Ventures Lab and BIM Ventures. 
Founded in 2021 by Hanin Al-Subaie, Darent offers a property management tool for rental properties, connecting owners and tenants through its platform.  
“We are deeply thankful to our partners for their immense trust. This funding round is a significant step toward achieving our vision of revolutionizing the vacation rental sector by effectively enhancing the tourist experience and delivering pioneering solutions that elevate the quality of the tourism sector in the Kingdom,” Al-Subaie said. 
The company intends to use the new funding to enhance its artificial intelligence technology and support marketing efforts. This follows a $1 million pre-seed round raised in 2022, led by Watheeq Proptech Venture. 
Seez raises $4.2m to fuel US expansion  
UAE-based automotive software-as-a-solutions startup Seez secured $4.2 million from a group of international investors.  
Established in 2015 by Tarek Kabrit and Andrew Kabrit, Seez provides software solutions to car dealerships and original equipment manufacturers to enhance customer experience and drive sales. 
“As pioneers in bringing AI technology to the automotive sector, this investment underscores our commitment to innovation and disrupting the status quo. We’re excited to capitalize on our momentum, develop our product offerings, and push the boundaries of automotive solutions,” Tarek, the company’s CEO, said. 
The company has already expanded into several international markets, including the UK, Australia, Denmark, and Gulf Cooperation Council countries.  
The latest investment will be used to further its expansion into the US market.  
“Through this phase of expansion, we have secured key partnerships and achieved tremendous success in markets like the UK, Australia, Denmark, South Africa, New Zealand, Mexico, and the GCC region,” Tarek added. 
UmrahCash secures $500k from Adaverse 
Saudi Arabia-based fintech UmrahCash has received a $500,000 investment from Adaverse.  
Founded in 2024 by William Phelps, UmrahCash enables pilgrims to access Saudi Riyals in Makkah, Madinah, and Jeddah, allowing payments to be made in their home countries, with the currency provided upon arrival in Saudi Arabia. 
In 2023, Saudi Arabia experienced a significant increase in international Umrah pilgrims, welcoming 26 million performers, an 8.7 percent rise from the previous year.  
Out of the total, 13 million were international pilgrims, marking a 61.8 percent increase and surpassing the previous record of 8.5 million in 2019. Many of these pilgrims came from emerging markets. 
The new funding will support UmrahCash’s expansion within the Kingdom. 
Sultan Ventures acquires Egypt’s Acasia Group  
US-based venture capital firm Sultan Ventures has acquired Egyptian angel investment syndicate and incubator Acasia Group for an undisclosed amount.  
Founded as Cairo Angels in 2011, Acacia Group is known for empowering Egyptian and regional entrepreneurs. 
Sultan Ventures, established in 2009, specializes in early-stage investment and startup ecosystem development.  
“What began 14 years ago as a grassroots initiative under Cairo Angels has grown into a regional leader, operating across every aspect of the venture continuum in the Middle East and Africa. The acquisition by Sultan Ventures enables Acasia to scale faster and tackle the region’s biggest challenges, amplifying impact and scaling early-stage ventures and deep-tech commercialization,” said Hossam Allam, chairman of Acasia Group. 
This acquisition will extend Sultan Ventures’ reach into the Middle East and Africa region. Notably, Acasia Ventures will remain separate from this deal following a prior separation agreement. 
SETTLE raises $2m in pre-seed funding  
Egyptian fintech startup SETTLE has raised $2 million in a pre-seed funding round led by Shorooq Partners, with support from El Sewedy Capital Holding, Acasia Ventures, and Plus VC.  
Launched in 2023 by Kamil Sayour and Mostafa Mobarak, SETTLE is a business-to-business payment platform designed to modernize financial operations for enterprises.  
“We are deeply familiar with the challenges and potential for the B2B financial services market in Egypt. SETTLE is prepared to enhance that market by automating financial workflows for businesses of all sizes. With the backing of strategic investors, we are now positioned to scale quickly and efficiently,” Mobarak said. 
The funding will accelerate SETTLE’s global expansion and enhance its platform’s capabilities. 
LabLabee secures $3.4m in Seed funding 
Algerian edtech company LabLabee closed a $3.4 million seed funding round, led by Reach Capital and supported by Classera, Brighteye Ventures, and e& capital.  
Founded in 2021 by Samir Tahraoui and Mahfoud Mebarek, LabLabee offers practical, hands-on learning experiences in cutting-edge network technologies. 
The investment will support LabLabee’s expansion into the US market, hiring new talent, and developing new technologies. 
Plain Tiger attracts investment from COREangelsMEA 
UAE-based B2B marketplace Plain Tiger secured an undisclosed investment from COREangelsMEA, part of COREangels International.  
Founded in 2021 by Alexandra Polson and Oliver Baillie, Plain Tiger connects hotels with eco-friendly suppliers, aiming to save time and reduce environmental impact. 
The company will use the investment to further develop its platform and expand its presence in the Middle East, focusing on the Saudi market. Earlier this year, Plain Tiger received additional funding from AngelSpark. 
Farid raises $250k pre-seed round 
Egyptian edtech startup Farid has raised $250,000 in a pre-seed funding round from Saudi businesswoman Amal Al-Ajlan.  
Founded in 2024 by Mahmoud Hussein, Farid provides a platform focusing on character education and mental health support for children and youth aged 3 to 18. 
The funding will be used to develop the platform and support Farid’s expansion into Saudi Arabia and the UAE. 


Saudi Arabia leads G20 in tourism growth with 73% rise in international visitors

Saudi Arabia leads G20 in tourism growth with 73% rise in international visitors
Updated 22 September 2024
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Saudi Arabia leads G20 in tourism growth with 73% rise in international visitors

Saudi Arabia leads G20 in tourism growth with 73% rise in international visitors

RIYADH: Saudi Arabia has emerged as a leader in tourism growth among G20 nations, experiencing a remarkable 73 percent increase in international visitors in the first seven months of 2024 compared to 2019.

The UN World Tourism Barometer reports that the Kingdom welcomed 17.5 million international tourists during this timeframe, showcasing its growing allure as a global travel destination.

This surge is part of Saudi Arabia’s Vision 2030 initiative, which aims to diversify the economy and reduce dependence on oil revenues. The National Tourism Strategy targets attracting 150 million visitors by 2030 and boosting tourism’s contribution to the gross domestic product from 6 percent to 10 percent. These goals reflect the Kingdom’s commitment to strengthening its tourism sector and enhancing its global appeal.

“Saudi Arabia cements its global leadership and takes the first spot among G20 countries in international tourist arrivals growth, with a 73 percent increase in the first seven months of 2024 compared to the same period in 2019,” stated the Saudi Tourism Ministry on X.

During the G20 tourism ministers’ meeting in Brazil on Sept. 21, Saudi Tourism Minister Ahmed Al-Khateeb emphasized the Kingdom’s dedication to fostering cultural connections worldwide while promoting sustainable growth in the sector. The report also highlighted a 207 percent surge in Saudi Arabia’s international tourism revenues during the same timeframe compared to 2019.

Global outlook

The UN Tourism report noted that international tourism has rebounded to 96 percent of pre-pandemic levels in the seven months through July 2024, driven by strong demand in Europe and the reopening of markets in Asia and the Pacific. Approximately 790 million tourists traveled internationally during this period, reflecting an 11 percent increase compared to 2023 and just 4 percent below 2019 levels.

“International tourism is on track to consolidate its full recovery from the biggest crisis in the sector’s history. The ongoing rebound comes despite a range of economic and geopolitical challenges, highlighting the strong demand for international travel as well as the effectiveness of boosting air connections and easing visa restrictions,” said UN Tourism Secretary-General Zurab Pololikashvili.

He emphasized the importance of thoughtful tourism planning to ensure that the significant socio-economic benefits of tourism are matched with inclusive and sustainable policies.

The report also indicated that the Middle East has led the sector’s growth, with international arrivals increasing by 26 percent above 2019 levels in the first seven months of 2024.

Africa welcomed 7 percent more tourists in the first seven months, compared to the same period in 2019. 

“Europe and the Americas recovered 99 percent and 97 percent of their pre-pandemic arrivals respectively during these seven months. Asia and the Pacific recorded 82 percent of its pre-pandemic tourist numbers,” said UN Tourism. 


Water parks set to make a splash with international tourists, experts say

Water parks set to make a splash with international tourists, experts say
Updated 22 September 2024
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Water parks set to make a splash with international tourists, experts say

Water parks set to make a splash with international tourists, experts say
  • Saudi Arabia on track to have 320,000 new hotel rooms to accommodate the projected influx of tourist

RIYADH: Investments in water parks are set to bolster Saudi Arabia’s tourism sector, as the Kingdom eyes attracting over 150 million visitors by the end of the decade, experts said.

Aligned with the Kingdom’s Vision 2030 economic diversification efforts, Saudi Arabia is also on track to have 320,000 new hotel rooms to accommodate the projected influx of tourists.

According to experts, apart from developing mega cities and heritage sites, the tourism sector will be equally benefited if water parks of international standards are developed in the Kingdom.

Speaking to Arab News, Devanshu Mathur, managing director and partner at Boston Consulting Group said that the emergence of these aquatic attractions will diversify the Kingdom’s entertainment offerings, attracting a broad range of visitors, domestic and international.

“In neighboring countries like UAE and Qatar, water parks have proven to be powerful tourist magnets, drawing millions of visitors and boosting their economies,” said Mathur.

He added: “One of the key advantages of water parks in the Middle East is their ability to provide year-round entertainment, making them highly attractive to visitors seeking respite from the heat. This potential is already evident in Saudi Arabia’s thriving mid-scale water park scene.”

Devanshu Mathur, managing director and partner at Boston Consulting Group said that the emergence of these aquatic attractions will diversify the Kingdom’s entertainment offerings. (Supplied)

Mathur also noted that facilities such as Water Village and the recently launched Cyan Water Park in Jeddah showcase the strong domestic appetite for water-based entertainment in the Kingdom.

The vast potential of water parks in Saudi Arabia is also evident in the recently announced Aquarabia at Qiddiya City, which will be the largest such attraction in the world.

BCG also noted that their recent survey indicated the popularity of water parks among Saudis.

According to the survey, over 70 percent of the Kingdom’s residents are interested in visiting water parks, indicating the mammoth potential of this sector in contributing to the county’s gross domestic product.

The vitality of including of aquatic amenities in resorts

As Saudi Arabia aims to position itself as a global tourist destination, experts believe that the rising number of visitors reaching the Kingdom could create tough competition among resorts, and additional aquatic amenities in these facilities will give them a cutting edge over others.

A joint study conducted by water park designer WhiteWater and Hotel & Leisure Advisers noted that the inclusion of these attractions will increase guest satisfaction and financial success of hotels and resorts.

“With a surge in visitors to the Kingdom anticipated, properties across the country have a unique opportunity to stand out from the crowd by strategically planning their amenities from the ground up,” said WhiteWater in a statement.

It added: “Neighboring destinations like Dubai and Qatar offer valuable insights, highlighting the power of well-designed aquatic features in attracting families, enhancing guest satisfaction, and driving positive financial results.

“As Saudi Arabia establishes itself as a major tourist hub, incorporating aquatic attractions could be a strategic decision, propelling the industry toward continued success.”

The report highlighted that hotels in the Middle East region featuring water parks achieved an average revenue per available room level 53 percent higher than the regional figure.

According to the analysis, some of the amenities which resorts and hotels could try to incorporate into their facilities include water slides, rides, wave pools, splash pads, surf simulators, and multi-level play structures.

Jeremy Gray, vice president for business development at WhiteWater, said: “These attractions enhance guest satisfaction and create unique selling points, setting these properties apart in a competitive market.

“The significant uptick in occupancy and revenue metrics underscores the value of investing in such features. Water-based attractions attract families and thrill-seekers, translating into tangible financial benefits for the hotels.”

The report also highlighted an example of success which happened in Atlantis Dubai, which features over 2,300 rooms with additional villas.

According to the analysis, after the opening of Adventure World in 2008 Atlantis Dubai was able to fund its expansions through the profits of its investment in the park, along with attracting repeated guests.

“In 2023, the water park attracted 35-40 percent of visitors from the connected hotels and 60-65 percent from tourists and residents who purchased day passes for an approximate attendance of 1.8 million over the year,” the report said about Atlantis Dubai.

Mathur also echoed similar views and noted that an integrated resort accommodation within the water parks could positively impact their profitability.

“Integrated on-site accommodations is a game-changer for water parks, turning them into comprehensive leisure destinations. This approach invites visitors to extend their stay and significantly boosts spending. For example, Dubai’s Atlantis the Palm is a prime example of how integrated resorts can captivate local and international audiences,” noted the BCG official.

Steps to elevate the appeal of water parks

Mathur told Arab News that Saudi Arabia must integrate a set of key amenities that not only elevate visitor satisfaction but encourage longer stays and broaden the parks’ appeal to transform these sites into world-class destinations.

According to the BCG official, developing an enhanced kid zone is one of the crucial things which can be incorporated into these facilities to attract more families.

“While almost all waterparks have a dedicated traditional kids’ zone with a few kids’ splash pools and play structures, the current trend among leading global water parks is to have enhanced zones with sophisticated and miniaturized versions of rides and slides,” said Mathur.

He added: “Splashers Lagoon & Cove at Aquaventure in the UAE or Turi’s Kid Cove at Aquatica in the US are great examples of how enhanced kids’ zones can help create an inclusive environment appealing to all ages, attracting and retaining family visitors.”

According to Mathur, another way to enhance the appeal of water parks in the Kingdom is by offering diverse dining and retail experiences.

He noted that a wide array of dining options and retail outlets are essential to enriching the visitor experience, catering to diverse tastes and preferences, and creating additional revenue streams.

“For instance, Qatar’s Desert Falls Water & Adventure Park, nestled within the Hilton Salwa Beach Resort, demonstrates how well-curated dining and shopping venues can enhance guest engagement and satisfaction beyond the water attractions themselves,” said Mathur.

The BCG official added: “These enhancements are essential to create memorable experiences, encourage repeat visits, and establish the parks as must-visit destinations.”


Sustainability takes center stage in Saudi Arabia’s hospitality landscape

Sustainability takes center stage in Saudi Arabia’s hospitality landscape
Updated 22 September 2024
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Sustainability takes center stage in Saudi Arabia’s hospitality landscape

Sustainability takes center stage in Saudi Arabia’s hospitality landscape

RIYADH: In the competitive world of hospitality, sustainability is no longer a niche trend but a crucial business strategy. So, is your next hotel stay contributing to a greener planet and supporting local communities?

Green hotels are becoming more and more popular among Saudi Arabia’s hospitality and tourism industry, which is wonderful news for the Kingdom’s environmentalists.

To draw in clients and increase profits, a number of investors are now focusing on initiatives that advance sustainability.

The push for sustainable tourism has gained remarkable momentum in recent years, with the hotel industry at the forefront of this transformation.

Current trends

Nicolas Mayer, a partner of global industry leader tourism at PwC Middle East told Arab News that a focus on environmental and social sustainability are driving change in the Kingdom.

He explained that environmental sustainability is important when it comes to energy efficiency and sustainable building practices.

Mayer noted that the integration of Internet of Things technologies and advanced building management systems are revolutionizing energy efficiency in hotels.

“Preventive maintenance sensors and advanced energy analytics contribute significantly to CO2 reductions, though these improvements are often invisible to consumers,” Mayer said.

The construction and renovation of hotels increasingly focus on sustainability, which means that when building or updating premises, developers are using practices that reduce environmental impact, such as using eco-friendly materials and energy-efficient technologies.

“Saudi Arabia, for example, is ensuring new tourism developments do not harm ecosystems, particularly around the Red Sea and inland destinations,” Mayer said.

Nicolas Mayer, a partner of global industry leader tourism at PwC Middle East

He added: “The proactive environmental master planning by Saudi tourism authorities is expected to result in more sustainable destination development compared to more established destinations.”

The social aspect of sustainability in tourism, which includes local workforce development and community engagement, emphasizes the importance of collaborating with communities and stakeholders.

Increasingly, there is an acknowledgment that tourism should take place in well-preserved ecosystems, and it is the duty of developers and operators to bolster and support these.

“The sustainable tourism landscape within the hotel industry is rapidly evolving. There’s a pronounced shift toward eco-friendly practices, with travelers increasingly prioritizing hotels that align with their environmental values,” Craig Hewett, co-founder and chief hotel officer at travel app Wego explained to Arab News.

He added: “This has led to a surge in demand for initiatives such as water conservation, energy efficiency, and waste reduction. This is exemplified by projects like the Red Sea Project, which showcases a holistic approach to sustainable development.”

Craig Hewett, co-founder and chief hotel officer at travel app Wego

 

A bright experience

If sustainability remains at the forefront of the hotel industry. Does that mean it will enhance guest experiences?

According to a study by the online travel agency Booking.com in April, 83 percent of travelers believe that sustainable travel is important, and 75 percent of global travelers say that they want to travel more sustainably over the next 12 months.

“The trend is not just about meeting consumer expectations but also about differentiating brands in a competitive market. Hotels are recognizing that sustainability is not a passing trend but a critical factor in attracting and retaining guests,” Jamie Charlesworth, managing director of Middle East and India at designer and manufacturer of water park products firm Whitewater, told Arab News.

He added: “However, there is a cautionary tale of greenwashing, where companies may exaggerate their sustainability claims without taking meaningful action. To avoid this, transparency and authenticity are key.”

Sustainable practices in hotels greatly improve the overall guest experience by providing genuine and engaging connections with the local culture, society, and environment.

Jamie Charlesworth, managing director of Middle East and India at designer and manufacturer of water park products firm Whitewater

Guests today are looking for more than just standard amenities — they want experiences that offer real insight into the local way of life and surroundings.

“For instance, hotels that incorporate local Saudi crafts and cuisine into their offerings or provide opportunities for guests to participate in traditional cultural activities or even everyday Saudi social life create a more engaging and memorable stay and provide additional spending opportunities which in turn contributes to hotel’s profitability,” Mayer said.

He continued: “Additionally, initiatives such as sourcing food from local farms or collaborating with local artisans for decor not only support the local economy but also enrich the guest experience — there are many such examples in recent hotel projects in AlUla, Al-Balad and elsewhere in the Kingdom.”

Mayer further explained that when hotels align their services with guests’ desires for sustainable and culturally authentic experiences, it not only makes customers happier but also benefits the resorts financially.

By meeting these preferences, hotels attract more guests and build loyalty, which leads to increased revenue.

This positive outcome reinforces the business’s commitment to sustainability, creating a cycle where both guest satisfaction and economic success are continuously enhanced.

“Moreover, sustainable environmental practices, while often less directly visible to guests, contribute to an improved experience by ensuring a responsible and pristine environment,” Mayer said.

He added: “Advanced technologies in energy efficiency, intelligent building management, and sustainable construction practices reduce the ecological footprint of hospitality assets.”

Role of technology

Technology plays a pivotal role in advancing sustainable practices within the hospitality industry. Innovations such as smart thermostats, energy-efficient lighting, and waste management systems are transforming hotel operations.

“Saudi Arabia’s focus on digital transformation aligns perfectly with the need for technological solutions in the hospitality sector. Technology is a powerful tool in driving sustainable practices within the hotel industry,” Hewett said.

He added: “From energy management systems to digital guest tools, innovation is transforming how hotels operate.”

Another significant aspect is advanced technologies that are transforming how hotels manage their energy usage, leading to significant reductions in CO2 emissions.

“Technology facilitates the integration of sustainable practices in daily operations, such as water conservation measures and waste management systems, thereby promoting overall sustainability in hotel operations,” Mayer said.

He continued: “On the social side, technology enables better community engagement and workforce development through platforms that facilitate local hiring, training, and procurement.”

However, Mayer explained that hotels face several challenges when implementing sustainable practices, including high initial costs, resistance to change, and the complexity of integrating new technologies.

“The significant upfront investment required for energy-efficient systems, sustainable construction, and local procurement can be a deterrent, particularly for smaller operators,” he said.

The PwC Middle East official added: “Here the Saudi Arabian tourism ecosystem actually has a global advantage, as many of the hotels are only just being built now, which is more cost efficient than retrofitting older buildings. Integrating advanced technologies like IoT and intelligent building management systems also requires specialized knowledge and training, adding to the complexity.”

Mayer went on to say that there may be a requirement for additional training and awareness campaigns from staff and management who are accustomed to traditional practices and may not see the immediate benefits of sustainability efforts.

“To overcome these challenges, hotels can seek out government incentives and grants aimed at promoting sustainability, engage in partnerships with local communities and suppliers to share costs and benefits, and invest in comprehensive training programs to build internal support and expertise,” he said.

He added that the Saudi government, through the Ministry of Tourism, the Tourism Development Fund and other programs, also provides a wide array of support and programs aimed at facilitating local initiatives.

Evolution to come

Mayer outlined the expected evolution of sustainable tourism in the hotel industry, highlighting several key trends and changes.

“Over the next five years, sustainable tourism in the hotel industry is poised to become a cornerstone of hospitality management. Hotels will increasingly adopt integrated sustainability frameworks that balance environmental, social, and economic goals,” he underlined.

He further elaborated that the adoption of smart technologies, such as IoT and AI-driven energy management systems, will become widespread, enhancing resource efficiency and reducing operation costs.

“Moreover, there will be a stronger emphasis on social sustainability, with hotels investing in local communities through workforce development programs, local sourcing, and community engagement initiatives,” Mayer said.

Wego also expects to see a continued and accelerated growth in sustainable tourism within the hotel industry.

“As consumer demand for eco-friendly options increases, hotels will need to adapt and innovate to remain competitive,” Hewett said.

He added: “We foresee a greater emphasis on data-driven decision-making, with hotels utilizing advanced analytics to optimize their sustainability performance. Additionally, there will be a growing focus on circular economy principles, with hotels implementing strategies to reduce waste and conserve resources.”


Startup of the Week: Expanding to Saudi Arabia is ‘natural step’ for UAE proptech Holo, CEO says

Startup of the Week: Expanding to Saudi Arabia is ‘natural step’ for UAE proptech Holo, CEO says
Updated 21 September 2024
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Startup of the Week: Expanding to Saudi Arabia is ‘natural step’ for UAE proptech Holo, CEO says

Startup of the Week: Expanding to Saudi Arabia is ‘natural step’ for UAE proptech Holo, CEO says
  • The initiative aims to raise the country’s homeownership rate from 47 percent to 70 percent by 2030
  • Despite the growth opportunities, Hunter acknowledges challenges in the Saudi market

RIYADH: Expanding to Saudi Arabia is the “natural next step” for property tech startup Holo as the Kingdom seeks to increase home ownership, the firm’s CEO has told Arab News.

Michael Hunter, head of the UAE-based firm, is set to see his company expand its operations into the Kingdom, positioning itself to contribute to the ambitious housing and digital transformation goals outlined in Saudi Vision 2030.

The initiative aims to raise the country’s homeownership rate from 47 percent to 70 percent by 2030, a target that aligns well with Holo’s mission of delivering fast, transparent, and efficient mortgage solutions.

Hunter described Saudi Arabia as a “natural next step” for the company’s expansion, given the nation’s young, growing population and the flourishing real estate market.

“The Saudi Vision 2030, which aims to increase homeownership rates to 70 percent, presents a significant opportunity for Holo to contribute to this national goal,” Hunter told Arab News in an interview.

Expansion into Saudi Arabia

Despite the growth opportunities, Hunter acknowledges challenges in the Saudi market, particularly around market maturity and the regulatory landscape.

The current process of securing a home loan in the Kingdom, like in other markets, can be time-consuming. To address this, Holo will introduce its technology-driven platform, which delivers multiple mortgage options to consumers within days, significantly speeding up the loan comparison process.

“That is where Holo will step in, presenting a solution that directly addresses this issue by providing a rapid, transparent, and efficient platform,” said Hunter.

The company plans to leverage strategic partnerships and its technology to navigate these challenges and deliver value to Saudi consumers.

In adapting to the Saudi market, Holo plans to utilize the Kingdom’s advanced banking infrastructure to enable seamless integration and direct application processing for its customers.

“Saudi Arabia presents a unique opportunity to enable seamless integration and direct application processing for our customers within minutes,” Hunter said, highlighting a key advantage over other markets.

Holo also aims to introduce white-label solutions and offer artificial intelligence and machine learning tools to banking partners, further strengthening its market position and enhancing the value provided to financial institutions.

Hunter emphasized that Holo’s expansion into Saudi Arabia is not just about market entry but about aligning with the broader goals of Vision 2030.

“Our commitment extends beyond simply entering the Saudi market. We aim to deliver exceptional value to both consumers and financial institutions by offering a superior customer experience, optimizing banking processes, and adhering to global regulatory standards,” he said.

Impact and goals

Holo’s goal is to empower Saudi citizens to buy their own property, supporting the national objective of increased homeownership while contributing to the Kingdom’s digital infrastructure development in the real estate sector.

Holo’s online mortgage services aim to revamp the traditional home-buying process by offering a streamlined, user-friendly platform that connects borrowers with multiple lenders simultaneously.

According to Hunter, the platform’s efficiency lies in its ability to provide instant access to a wide range of mortgage options, allowing customers to compare interest rates, terms, and fees side-by-side in real-time.

“Unlike traditional methods, which often involve time-consuming paperwork and multiple interactions, Holo significantly reduces processing times and provides real-time updates throughout the journey,” Hunter explained.

In a new market like Saudi Arabia, ensuring the security and privacy of users’ data is a priority for Holo.

Hunter emphasized that the company adheres to strict cybersecurity standards and local regulations to protect user information at every stage of the digital mortgage process.

“We ensure that our users’ privacy is protected at every stage of the digital mortgage process,” he said, adding that Holo’s approach to security is consistent across all markets in which it operates.

As the company aims to expand globally, technology remains at the core of its operations, driving innovation in mortgage lending, which is traditionally a complex financial product.

Hunter emphasized the company’s focus on open finance and seamless integrations as it continues to evolve.

“Technology is our cornerstone for streamlining mortgage lending,” he said.

Looking forward, Holo aims to make the user experience even more fluid and efficient, leveraging technology to meet the needs of customers worldwide.

“We envision a home buying experience that is enjoyable and stress-free,” Hunter said, adding that through strong partnerships with key stakeholders, Holo plans to create a unified home-buying journey that benefits all participants.  

“By year-end, we aim to process a significant volume of mortgage transactions and build a reputation for exceptional customer satisfaction,” the CEO added.

The company also plans to forge strategic partnerships to enhance its service offerings and adapt to the specific needs of the Saudi market. Building trust and credibility with new customers will be a priority for Holo, especially given the different cultural and economic landscape.

According to Hunter, this will involve a multi-faceted approach that emphasizes transparency, reliability, and exceptional customer service. “Early adopters will play a crucial role in shaping our brand and influencing future customers through their positive experiences,” he said.

Fundamentals

Hunter launched the company after more than a decade of experience in the banking and mortgage sectors across the MENA region.

Having witnessed the fragmented and often confusing nature of the traditional home buying process, Hunter saw an opportunity to address these inefficiencies.

“The process lacked momentum and clarity on costs,” Hunter explained. Inspired by innovations in more established markets, he and his team recognized a chance to leverage their local expertise and technology to streamline the mortgage experience for UAE homebuyers.

Holo aims to solve key problems in the home ownership and mortgage process, which are often complex, time-consuming, and lacking in transparency due to the involvement of multiple stakeholders.

According to Hunter, Holo simplifies this by offering a digital platform that provides instant access to a wide range of mortgage options, allowing users to easily compare offers from multiple banks.

“We empower homebuyers to easily compare offers from multiple banks and complete online applications with ease, significantly simplifying the entire process,” Hunter said. By centralizing these functions, Holo not only reduces the complexity but also brings greater transparency to the associated costs and terms, helping users make informed decisions quickly.

Since its launch in 2020 as part of the Wamda accelerator program in the UAE, Holo has achieved rapid growth.

The company scaled quickly, building a team of 60 professionals across the MENA region and processing a monthly mortgage volume of 600 million dirhams ($163.3 million) in the UAE alone.

Hunter highlighted that the COVID-19 pandemic further underscored the need for convenient, digital home buying solutions, which accelerated the company’s momentum.

“We prioritize capital efficiency and sustainable growth, allowing us to scale rapidly while maintaining our core values. With recent investments, we are excited to accelerate our expansion plans while staying true to our mission of democratizing home finance,” Hunter said.

Hunter’s insights

Reflecting on Holo’s journey so far, the CEO shared that the key lesson learned has been the critical value of customer feedback.

“By actively listening to our clients, we’ve uncovered key insights into the nuances and pain points of the home buying process,” he said, noting that this customer-centric approach has been crucial in refining Holo’s services to meet evolving needs.

As the company enters new markets, maintaining this feedback loop will be essential to ensuring that its solutions remain relevant and impactful across diverse real estate landscapes.

For other entrepreneurs looking to expand internationally, Hunter’s advice is clear: “Solidify your foundation before expanding.”

He went on: “Ensure your business in your home territory is robust and defensible. International expansion demands full commitment— it’s not a side project.”

For Holo, a strong presence in the UAE with solid unit economics has been a key enabler of its expansion plans. Only when a company’s core business is thriving, Hunter emphasized, should it consider moving into new markets.

Looking ahead, Hunter envisions Holo becoming a leading digital mortgage platform across the Middle East, North Africa, and Turkiye region within the next five years.

“Our primary focus will be on expanding our footprint and solidifying our market position in emerging markets,” he said.

Holo aims to be the preferred choice for both consumers and financial institutions seeking efficient and transparent mortgage solutions, driving innovation and growth across these territories.