https://arab.news/23xe4
- Company seeing a surge in traffic as part of its strategy to enhance network sustainability and boost tourism
- Kingdom’s air traffic saw notable increases, with 446,000 flights in first half of 2024
RIYADH: Cluster2, the Saudi airport operating firm, has set a new passenger milestone by handling 1.73 million travelers in July, marking a 9 percent increase from the previous record set in July 2019.
Managing 22 airports across Saudi Arabia — including AlUla International, King Abdullah bin Abdulaziz Airport in Jazan, and King Saud bin Abdulaziz Airport in the Al-Bahah region — the government-operated firm is seeing a surge in traffic as part of its strategy to enhance network sustainability, boost tourism, and improve operational efficiency.
This growth mirrors the broader trend in Saudi Arabia’s air traffic, which saw a 17 percent rise in the first half of 2024, reaching 62 million passengers, up from 53 million in the same period last year, according to the General Authority of Civil Aviation.
In the first half of 2024, Saudi Arabia’s air traffic saw notable increases, with 446,000 flights — a 12 percent rise from the 399,000 flights recorded in the same period in 2023. Airfreight volume also experienced a substantial boost, reaching 606,000 tonnes, up 41 percent from 430,000 tonnes the previous year.
Cluster2 highlighted its focus on enhancing the economic impact of its airports and attracting investment. The firm is committed to continually upgrading infrastructure and delivering a superior travel experience.
“This achievement reaffirms our commitment to providing the finest services and implementing best practices,” the company said in a post on X.
“Our dedicated team works tirelessly to ensure that traveling through our airports is an unforgettable experience.”
“We treasure your trust and promise continuous improvements and enhanced facilities,” the firm added.
The company also oversees operations at Najran Airport, Bisha Domestic Airport, Arar Domestic Airport, Sharurah Domestic Airport, and Gurayat Domestic Airport, as well as Dawadmi Airport and Hail International Airport.
In May, Cluster2 received a prestigious global customer service award from the Airports Council International’s Customer Experience Accreditation for 2024. This accolade underscores the company’s dedication to delivering high-quality service. The ACEA program aids airports in enhancing customer experience through detailed reviews and targeted training, emphasizing stakeholder engagement and staff development.
Established in 2022, Cluster2 operates under Airports Holding Co., an entity formed by royal decree to advance airport development and investment in alignment with Saudi Vision 2030.