KROHNE delivers customer service excellence across the ME

Photo: (Twitter @krohnegroup)
Photo: (Twitter @krohnegroup)
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Updated 31 July 2024
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KROHNE delivers customer service excellence across the ME

Photo: (Twitter @krohnegroup)

KROHNE Group, a leading global manufacturer of process instrumentation, measurement solutions and services, is proud to announce an expansion of its service team across the Middle East region.
Recent new hires have been made to bolster the high standards of service and expertise the 100-year-old company’s discerning client base expect whilst continuing to deliver best-in-class measurement solutions across industries.




KROHNE is always looking to enhance customer service and solution delivery as our competitive advantage, as it complements our superior quality cross-industry portfolio, says Jay Gadhavi
General manager, KROHNE Solutions

This development provides customers investing in market-leading measurement technology across energy, water, chemical, marine or any number of industrial process applications assurances that the lifetime of their KROHNE equipment will be enhanced, wastage reduced and precise measurement uptime increased overall.
As part of an ongoing assessment and upgradation process KROHNE has undertaken internally, the team will now have a hybrid workforce spanning UAE, Saudi Arabia, Qatar, Kuwait and Iraq. Operating under increasingly stringent Service Level Agreements to ensure continued service excellence and accountability, the ultimate goal is to provide peace of mind for a growing roster of clients across the region.
“KROHNE is always looking to enhance customer service and solution delivery as our competitive advantage, as it complements our superior quality cross-industry portfolio.
“We continuously evolve our offering to exceed customer expectations and have boosted our in-house capabilities across the Middle East region. We are committed to the Middle East, further deepening our relationships with key industrial players looking for expertise and partnership in critical situations,” said Jay Gadhavi, general manager, KROHNE Solutions Middle East and Africa.

 


15 tourism startups secure SR18m in investments

15 tourism startups secure SR18m in investments
Updated 02 September 2024
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15 tourism startups secure SR18m in investments

15 tourism startups secure SR18m in investments

The Tourism Development Fund, the national enabler of the tourism sector, organized a demo day and an accompanying exhibition for the graduates of the first cohort of the “TDF Grow Accelerator” program in KAFD Conference Center in Riyadh. 

The ceremony included a review of the program’s accomplishments across its journey that extended for several months, where the emerging startups participated in more than 20 training and guidance sessions. A total of 15 projects took part, including 11 local startups and four regional and international projects. This empowerment program contributed to creating an added value to the Kingdom’s tourism sector. These startups also succeeded in attracting investments worth more than SR18 million ($4.8 million) to date. 

The event was attended by a crowd of investment pioneers, entrepreneurs, media representatives, as well as key stakeholders interested in tourism investments.

During the ceremony, TDF’s CEO Qusai Al-Fakhri stressed the importance of the TDF programs in promoting innovation and sustainable development in the Saudi tourism sector. This was in a speech delivered by Prince Saud bin Mohammed, executive director of TDF Grow, on behalf of the CEO. He also expressed his pride in the achievements of the participants, saying: “We are proud of what these distinguished startups have accomplished during their journey within the TDF Grow Accelerator program. This success reflects our ongoing commitment to supporting entrepreneurial ideas and promising initiatives that contribute to efficiently implementing the national tourism strategy and reinforcing the Kingdom’s standing as a global tourism destination.”

The ceremony concluded with a presentation showcasing the tourism projects participating in the program.

The TDF Grow Accelerator program is an initiative by TDF Grow to empower entrepreneurs in the tourism sector by providing them with the necessary support to create innovative technical solutions, facilitate communication with investors and sector leaders, and encourage the best tourism startups to contribute to achieving the national tourism objectives.


Foodics prepares Egyptian youth for F&B industry

Foodics prepares Egyptian youth for F&B industry
Updated 02 September 2024
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Foodics prepares Egyptian youth for F&B industry

Foodics prepares Egyptian youth for F&B industry

Foodics, a provider of restaurant management and financial tech solutions in the MENA region, recently concluded the Foodics Folks initiative. This summer training program offered valuable training opportunities for young individuals aged 18 to 21, helping them enhance their skills in the F&B industry.

Foodics Folks initiative demonstrates the company’s genuine interest in increasing its involvement in social responsibility. It underscores its strong commitment to supporting the youth, fostering their skills development, and its ongoing efforts to contribute to workforce development in Egypt — ultimately enhancing job opportunities for young individuals.

The initiative, which began in August, ran for a month at several restaurants and cafes in Cairo and the North Coast. During this time, participants were given the opportunity to receive hands-on training in Foodics’ diverse restaurant management systems, in collaboration with Tortina, Caizo, Vasko, Nathan’s, Mo’s The Hangout Spot, Hola Tacos, Arabica and Big Daddy. Additionally, a series of challenges and assessments were organized to help trainees develop a variety of new skills.

Belal Zahran, general manager of Foodics in Egypt, said: “The Foodics Folks initiative seeks to improve efficiency and productivity in the F&B industry by training and qualifying a large number of young individuals. To achieve this, we collaborated with leading figures in the F&B sector to offer practical training experiences.” 

This allows participants to gain insight into restaurant management operations, and forge important professional connections. Foodics Systems are user-friendly thanks to technology advancements, enabling trainees to become quickly and effectively proficient, thereby boosting their workplace efficiency.”

Zahran added: “Our goal is to equip young individuals with professional qualifications through scientific and hands-on training, enabling them to secure excellent job opportunities in the F&B industry. We also aim to assist them in launching their own businesses and gaining comprehensive knowledge about the F&B sector. In a nutshell, this initiative emphasizes offering participants meaningful experiences in a genuine professional setting.”

Foodics in Egypt has also partnered with iCareer, which is a platform dedicated to providing career guidance and training for young individuals. Together, they aim to enhance the career prospects of various groups, including residents in Egypt.


GIB Saudi Arabia sponsors 24 Fintech 2024 in Riyadh

GIB Saudi Arabia  sponsors 24 Fintech 2024 in Riyadh
Updated 02 September 2024
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GIB Saudi Arabia sponsors 24 Fintech 2024 in Riyadh

GIB Saudi Arabia  sponsors 24 Fintech 2024 in Riyadh

Gulf International Bank Saudi Arabia has announced its silver sponsorship of 24 Fintech 2024, Saudi Arabia’s flagship fintech event, set to take place at the Riyadh Front Exhibition and Conference Center from Sept. 3-5.

Commenting on the partnership, Khaled Abbas, CEO of GIB Saudi Arabia, said: “As a leader in digital banking, GIB’s sponsorship of 24 Fintech underscores our belief in the power of technology to revolutionize financial services, a key growth sector in Saudi Arabia’s Vision 2030. At the heart of GIB’s customer-centric approach has been the adoption of state-of-the-art digital solutions that empower the bank and our clients across both our meem digital retail banking platform and GIB’s market-leading global transaction banking solutions. We will continue to place digital innovation at the core of our strategy, along with our focus on sustainability, with the aim of enabling more efficient, secure, and personalized services to help our clients thrive in an increasingly digital world.”

24 Fintech 2024 will feature a series of specialized stages including the Executive Summit, 24° Trends, Futures Forum, and Fintech Fusion, each focusing on the latest trends and innovations in the fintech industry. 

Key topics include AI, machine learning, cybersecurity, financial inclusion, and the evolution of open banking, among others.


Riyadh all set to host EV Auto Show 2024 this September

Riyadh all set to host EV Auto Show 2024 this September
Updated 02 September 2024
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Riyadh all set to host EV Auto Show 2024 this September

Riyadh all set to host EV Auto Show 2024 this September

The third edition of the EV Auto Show is set to take place from Sept. 17-19 at the Riyadh International Convention and Exhibition Center. This year’s event is expected to be the largest of its kind in Saudi Arabia, featuring over 40 local and international companies specializing in electric vehicles. Supported by key sponsors including title sponsor Electromin, platinum sponsor EVIQ, and network lounge sponsor PwC, and in partnership with supporting partners Formula E and Tasaru, the event solidifies its position as the most significant in the Kingdom’s EV sector.

Aligned with Saudi Vision 2030’s goal to promote sustainability and reduce reliance on oil, the EV Auto Show 2024 emphasizes the crucial role of electric vehicles in reducing carbon emissions. The event supports the Kingdom’s ambitious goals of manufacturing and exporting over 150,000 EVs by 2026 and increasing the EV share in Riyadh to 30 percent by 2030.

Attendees will have the opportunity to explore new models and technologies of electric vehicles, engage in interactive test drives, participate in specialized panel discussions, and discover solutions for charging, batteries, and other related technologies. The event will also showcase Formula E technology, offering insights into the future of electric racing and its impact on the industry.

Kalyana Sivagnanam, group chief executive, Petromin Corporation, said: “We are proud to participate again at Riyadh’s EV show this year, showcasing comprehensive end-to-end EV mobility products, services, and solutions. Our commitment to innovation and excellence continues to drive us toward an eco-friendly sustainable future, in line with the ambitious goals of Saudi Vision 2030.”

The EV Auto Show 2024 is a unique opportunity for all participants to gain insights into the global shift toward sustainable transportation, enhance collaboration among industry leaders, and contribute to building a greener future. Register now via the following link: https://www.badge-registration.com/CONS/EVAUTO24/Shop/FaireventIndex?culture=en


stc leverages advanced connectivity solutions for EWC success

stc leverages advanced connectivity solutions for EWC success
Updated 01 September 2024
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stc leverages advanced connectivity solutions for EWC success

stc leverages advanced connectivity solutions for EWC success

The recently concluded Esports World Cup marked a significant milestone in Saudi Arabia’s journey toward becoming a global gaming hub, aligned with Vision 2030 goals. The world-class network infrastructure provided by stc Group played a huge role in ensuring the success of this event. stc Group supported the inaugural EWC as an elite and founding partner. Hosted at Boulevard City in Riyadh, the event ran from July 4 to Aug. 25. Crown Prince Mohammed bin Salman attended the closing ceremony on Sunday.

stc Group’s involvement in the EWC marks an important step in its journey toward empowering the digital transformation of the Kingdom. This partnership not only underscores stc’s leadership in the digital space, but also aligns perfectly with the Vision 2030 goals of positioning Saudi Arabia as a global leader in the gaming and esports field.

The EWC recorded more than 500 million viewers who consumed over 250 million hours of content, making it the most-watched tournament this year. The event reached its highest peak in viewership of 3.5 million during the League of Legends Grand Final.

At the heart of EWC’s success was stc Group’s unparalleled delivery of advanced connectivity and digital services, with 22 gaming and streaming servers optimized for latency, and +3.6K actions in the group’s internet gateway to sustain low latency rates. stc Group ensured that every aspect of the event was seamlessly powered through its state-of-the-art 5G network, providing gamers with an experience unlike any other in the esports industry. stc Group oversaw three indoor solution sites with 21 5G zones, capable of serving 10K players with high Internet speeds.

Real-time performance monitoring and dynamic network optimization ensured uninterrupted gameplay and enabled the competition among gamers worldwide. Throughout the tournament, stc Group dedicated 45 engineers, with 16 technicians onsite, 24 hours a day to ensure optimal service, in addition to 11 real-time dashboards for performance monitoring.

These technologies elevated the overall gaming experience of the tournament, setting a new benchmark for future esports events.

Partnering with EWC allowed stc Group to push the boundaries of what is possible in esports. The group’s advanced connectivity solutions and innovative digital services provided the foundation upon which the entire event was built. This collaboration is a shining example of how strategic partnerships can elevate the gaming experience to new heights.

The stc play Gaming Hall was a central attraction at EWC, bringing together the largest gathering of gamers in history, comprising more than 1,500 of the world’s best esports players from over 100 countries, and offering a range of immersive experiences. As one of the three key venues named after stc Group — alongside stc Arena and stc TV World Cup Studios — the Gaming Hall served as a dynamic hub for community tournaments and various activations.

In partnership with Gen.G, stc play hosted a premier esports training program, offering a three-day course designed to equip gamers and enthusiasts with the knowledge and skills required to pursue a path to pro, including hands-on match opportunities. A total of 78 gamers graduated from the Gen.G training program, with 45 completing Rocket League Game Training, 23 in Esports Coaching and 10 in Valorant Game Training.

The program culminated in a Gen.G Graduation Ceremony held on Aug. 23, where students were awarded certifications in recognition of their achievements. The ceremony featured keynote speeches from Badr Al-Marshoud, head of stc play, who discussed the future of gaming in Saudi Arabia and its alignment with Vision 2030, and Guan Wang, president of the Gen.G Academy, who highlighted the global potential of gaming and the course materials covered.