Advertising group Dentsu committed to growth in Saudi Arabia, says new regional CEO

Advertising group Dentsu committed to growth in Saudi Arabia, says new regional CEO
Worldwide advertising expenditure is expected to increase to $754.5 billion, and MENA, particularly Saudi, is one of the fastest-growing markets, says Dentsu CEO of newly created Middle East, North Africa and Turkey operation. (Supplied)
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Updated 19 July 2024
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Advertising group Dentsu committed to growth in Saudi Arabia, says new regional CEO

Advertising group Dentsu committed to growth in Saudi Arabia, says new regional CEO
  • Tarek Daouk tells Arab News about company’s plans, including its new sports agency and initiatives for talent-building, empowerment of women, gender diversity and youth development
  • Dentsu has had a presence in the Kingdom for 17 years, with an established office in Jeddah, and this year opened a regional headquarters in Riyadh

DUBAI: International advertising group Dentsu this week named Tarek Daouk as CEO of its newly created Middle East, North Africa and Turkey operation.

Daouk, who previously served as CEO of Dentsu MENA, will now also lead growth strategy and business execution for Turkey, where the group has “reorganized its operations,” the company said.

He has also been appointed president of Southern Europe, the Middle East, North Africa and Turkey for its technology and data-driven customer experience management company, Merkle.

Dentsu has had a presence in the Kingdom for 17 years, with an established office in Jeddah. This year it opened a regional headquarters in Riyadh. The aim was to “provide a locational and cultural hub connecting East and West, with both the opportunity for local clients to expand globally, and international clients to engage with the growth opportunities within the Kingdom and beyond,” Daouk told Arab News.

“The opening of our regional headquarters in Saudi Arabia marks a significant milestone for Dentsu MENA and underscores our commitment to driving growth and innovation in the Kingdom and beyond.”

Brands and agencies must offer “tailored solutions” to clients in response to the “rapid shifts in culture and society” in Saudi Arabia, Daouk said.

“Saudi is in a unique position and the speed of transformation here means you need a unique response. A one-size-fits-all approach for MENA is no longer fit for purpose.”

One of the ways in which Dentsu tailors its approach, he added, is through its global data, identity, and insights platform, Merkury, which combines proprietary and partner data with more than 10,000 consumer-data attributes.

“Saudi was among Dentsu’s leading markets, globally, to launch this technology, so it was a significant milestone for us in leveraging the power of data to reach audiences in a much more targeted way in the Kingdom,” Daouk said.

In May, the company announced the launch of a dedicated sporting agency, Dentsu Sports International, for the Middle East and North Africa region, with its headquarters in Riyadh and offices in the UAE. The decision to have the head office in Riyadh was a strategic one that “demonstrates our belief and commitment in the sports agenda of Vision 2030,” said Daouk.

One of the pillars of the Kingdom’s Vision 2030 plan for national development and diversification is the goal of creating a vibrant society that offers “world-class entertainment, a thriving sports agenda and investment into gaming and esports,” and Daouk believes this presents significant opportunities to “create value with sports, film and music content.”

The demand for sports marketing in the Kingdom is at an all-time high and engagement from sports fans is strong, he added. A study conducted by Dentsu Sports International found residents of the Kingdom spend more time and money on live events than their international counterparts; for example, Saudis attend an average of six events a year compared with the UK average of two.

The company’s commitment to the Kingdom is also reflected in its investment in talent-building initiatives, Daouk said. It is “committed to accelerating Saudi talent recruitment, learning and development of knowledge and skills” through the implementation of its global programs in the country, he added.

The group is also investing in gender-diversity and youth-development initiatives in the Kingdom and has introduced its global “Path of Tabei” program to recruit Saudi women to leadership roles and develop their leadership skills, he added.

Named after Junko Tabei — who in 1975 was the first woman to climb Mount Everest, and in 1992 became the first woman to complete the Seven Summits, the highest peaks on every continent — Dentsu’s “Path of Tabei” is a yearlong program that provides training for selected high-potential women to support their advancement within the company at the senior leadership level.

It has also formed partnerships with Prince Sultan University and other higher-learning institutions, and takes part in local employment fairs and university career days “to find and train the best talents of tomorrow,” said Daouk.

As part of its investment in the Kingdom, Dentsu organized its first “Now to Next” event in Riyadh last year, which brought together global and local experts to discuss industry challenges and plan for future opportunities in the Kingdom and wider region.

This year, worldwide advertising expenditure is expected to increase by $35.8 billion to $754.5 billion, according to Dentsu’s latest Global Ad Spend Forecasts.

“This is not only a 5 percent increase, year-on-year, but is also outpacing global economic growth, (and) MENA, particularly Saudi, is one of the fastest-growing markets,” Daouk said.

This projected growth, combined with “the ongoing digital transformation, significant changes in the ad landscape presenting new routes to market, and the continued investment in gigaprojects building a thriving sports agenda and a cultural hub for gaming and e-sports,” means the “potential and opportunities in Saudi are endless,” he added.

“Our aspiration is to leverage Dentsu’s global expertise and local insights to support Saudi Arabia’s economic-diversification efforts, foster entrepreneurship and innovation, and empower local talent.”


AI must reflect human values for successful future job market, industry experts say

AI must reflect human values for successful future job market, industry experts say
Updated 11 September 2024
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AI must reflect human values for successful future job market, industry experts say

AI must reflect human values for successful future job market, industry experts say

RIYADH: Inserting human values into AI to ensure that the job market achieved a balance between the need for automation and the need for human input was vital, experts at the Global AI Summit in Riyadh said on Wednesday. 

During a panel discussion, titled “Job Disruption: Is it All Lost?,” Ray Wang, chairman and CEO of Constellation Research Inc, addressed this concern.

“We have to … make sure that we actually continue to operate at a machine-level scale and at a human scale, bringing those two areas together,” he said.

“When we think about the Internet age, it was open, it was decentralized — things were cheaper, we had a lot of players. This is closed, this is centralized. This is more expensive, and only a few will win … We have to work double as hard to make sure that jobs are going to be there.”

Wang said that jobs would not be “all lost” if the industry ensured a balance between the jobs that were replaced and the jobs that were created.

He said that it was the education system’s responsibility to teach children the right sets of skills t0 prepare them for future positions.

Mohamed Elhoseiny, associate professor of computer science at KAUST, echoed Wang’s view. He added that AI models needed to be developed to complement schooling rather than misusing AI to plagiarize work.

Elhoseiny also spoke about the importance of inserting human goals into AI designs and emphasized that humans were more powerful when working with AI than alone.

“A big problem right now in our schools is kids can use ChatGPT, for example, to solve problems. But this does not contribute to the very goal of developing the skills of the children, so how can we … help children do more and gain the skillsets, and how do we do that in away that aligns with our (human) goals,” he said.

Nancy Giordano, author and founder of Play Big Inc., wants to embrace the new job market that will be created hand-in-hand with AI.

“Are we trying to hold on to jobs so that we can protect an economic system that we may have outgrown?” she said.

But for that future model to succeed, there was a need rethink the approach to AI application, she said.

“How do we prepare economically for that kind of world?” Giordano asked. “We have not built the scaffolding for this new era that we’re heading into.”

Wang said that the PESTLE model, a framework that analyzes external factors within political, economic, social, technological, legal and environmental factors, was “perfect for the scaffolding” of AI.

“And now is the time to actually do that,” he said.


The future tech helping to uncover hidden secrets of Saudi Arabia’s past

The future tech helping to uncover hidden secrets of Saudi Arabia’s past
Updated 11 September 2024
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The future tech helping to uncover hidden secrets of Saudi Arabia’s past

The future tech helping to uncover hidden secrets of Saudi Arabia’s past
  • Researchers at KAUST are developing AI models to help archaeologists and researchers in many other academic fields

RIYADH: Far from fearing a future powered by AI, researchers at King Abdulah University for Science and Technology are using it to uncover long-hidden secrets about Saudi Arabia’s past.

Prof. Bernard Ghanem, a specialist in computer vision and machine learning, said that in particular, AI is helping to discover archaeological sites that have yet to be unearthed.

“AI has applications in every part of our lives: analyzing the present, the future as well as the past,” Ghanem told Arab News.

His team at KAUST has trained AI models, using satellite data and images of known historical sites, to assist them in the identification of undiscovered sites across the country, he said. The resultant findings have fueled further archaeological research and are helping to preserve the Kingdom's rich cultural heritage.

However, archaeology is just one of the many areas of study in which Ghanem’s team is exploring the potential benefits of AI technology.

At the Image and Video Understanding Lab, for example, researchers are focusing on four main applications of AI, mostly rooted in machine learning, a branch of AI in which systems use existing data to help them solve problems using statistics and algorithms.

The first involves building machine-learning models specifically for use with video to harness the popularity and power of streaming.

“Video is the biggest big data out there; more than 80 percent of the internet traffic that we see is because of video,” said Ghanem, whose team is developing tools to analyze, retrieve, and even create videos, thereby leveraging the ubiquity of video in new AI applications.

The second application, which uses machine learning and deep learning to aid automation, is investigating the ways in which two-dimensional simulation data can be translated into the 3D world, with potential applications in gaming, robotics and other real-world scenarios.

“How do you, for example, play a game in the simulated world and then have that … work in the real world?” Ghanem said.

The third is exploring the foundations of machine learning, with a focus on identifying weaknesses in generative AI models and finding ways to improve them and prevent failures.

Ghanem compared this process to building immunity, whereby the AI models are deliberately “broken” to help understand vulnerabilities so that can be addressed and the models strengthened.

The fourth application involved the use of AI for science, specifically its use in efforts to advance chemical research.

Ghanem said his team is developing AI models able to act as virtual chemistry assistants by predicting the properties of molecules and perhaps discovering new compounds. Such innovations, he added, could play a critical role in the study and research of topics such as catalysis and direct air capture, thereby boosting efforts to combat climate change.

Ghanem also highlighted the environmental potential of AI, and the new Center of Excellence for Generative AI at KAUST, which he chairs. The center, which is due to open on Sunday, will explore four key pillars of research relating to: health and wellness; sustainability; energy and industrial leadership; and future economies.

“That’s where we’re going to focus on GenAI methods for sustainability,” Ghanem said.


Company transparency in the spotlight at Global AI Summit 

Company transparency in the spotlight at Global AI Summit 
Updated 11 September 2024
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Company transparency in the spotlight at Global AI Summit 

Company transparency in the spotlight at Global AI Summit 
  • ‘Decision-making points must remain human,’ says PwC executive

RIYADH: The importance of transparency and responsibility when using artificial intelligence came under scrutiny at the Global AI Summit.

Ali Hosseini, chief technology officer for PWC Middle East, told Arab News the consultancy company had created “Responsible AI” — an approach to managing risks associated with AI-based solutions. 

The initiative gave customers a clear picture of how the company used their data, he said.

“We take this to customers and we actually share the experience in terms of how we’re using it internally. So there are a number of areas in terms of general education for the employees and (in) what kind of cases they can use AI and in what kind of context they can depend on the output,” he explained.

Hosseini said companies thinking of implementing AI must ensure “the empowerment of the employees, self-responsibility, and AI use.” 

“We give (employees) the right tools coming from the right kind of credible sources to use on the day-to-day automation of tasks or augmenting their knowledge,” he told Arab News, concluding the interview with a key takeaway.

“(There is) a level of self-responsibility that people need to basically take an education in order to use AI … We advise the organization to use (AI) as giving you a basically augmented decision, but not the full decision … The decision-making point is always the human, not AI.” 

Ali Hosseini, chief technology officer for PWC Middle East

In a panel discussion at the summit, Priya Nagpurkar, Vice President of the Hybrid Cloud and AI Platform at IBM Research, said AI was created to “enhance and support human capacity, intelligence and expertise and not to replace it, and do so in a very transparent, explainable and responsible way.”

IBM has created watsonx.governance, an AI and data platform which monitors, directs and manages organizations’ AI activities.

Similar to a “nutrition label,” IBM creates factsheets which document AI model metadata across its lifecycle.

“These factsheets are a way of extracting the key facts that went into the data curation in that part of the lifecycle,” she explained. “(A) concrete example is, let’s say you are building an AI application to look at loan applications. The type of facts you want to know about the model you want to use are if there was bias in the data that went to training that model, was it evaluated? And was there a range of variation?”  

The GAIN Summit, organized by the Saudi Data and AI Authority, takes place from Sept. 10-12 at the King Abdulaziz International Conference Center, under the patronage of Crown Prince Mohammed bin Salman. 


Arabic language AI models will improve output of developers in region, says executive

Arabic language AI models will improve output of developers in region, says executive
Updated 11 September 2024
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Arabic language AI models will improve output of developers in region, says executive

Arabic language AI models will improve output of developers in region, says executive
  • Saudi-developed ALLaM model will be hosted on Microsoft’s Azure platform

RIYADH: Arabic large language models, or ALLaM, will boost the regional capabilities of artificial intelligence and improve productivity for app developers, according to a Microsoft executive.

His comments came after the announcement that the Saudi-developed ALLaM would be hosted on Microsoft’s Azure platform.

“For Arab developers and people who are developing applications in the Arabic(-speaking) world, there will be a fidelity and an improvement of the operational output that would not come from using some of the other language models,” Anthony Cook, deputy general counsel at Microsoft, told Arab News on the sidelines of the Global AI Summit in Riyadh on Wednesday.

Localized language models like ALLaM are “really the way to release the opportunity of AI much more broadly,” Cook explained.

“I think one of the things we’re focused on as a company is making sure that there is a range of models that are available on the Azure platform that really then meet the different social and business opportunities that exist.”

ALLaM was developed by the Saudi Data and Artificial Intelligence Authority with the intention of enhancing Arabic language AI services and inspiring innovation within the field across Saudi Arabia and internationally.

According to the Arabic massive multi-task language understanding — a standardized test to assess AI performance — ALLaM secured first place in its category.

The language model was developed within the National Center for AI and is built and trained on Microsoft Azure’s robust infrastructure.

The decision to have ALLaM available on Azure emphasizes its advanced capabilities in understanding and generating Arabic content across multiple channels, according to the announcement.

Cook went on to describe the “tremendous work that was put into developing the ALLaM large language model,” saying that “it will have a fidelity that will enable services to be delivered and applications to be built leveraging the large language model, which we’re very excited about.”

Dr. Mishari Al-Mishari, deputy director of SDAIA, said in a statement: “ALLaM represents a significant milestone in our journey towards AI excellence.

“With the general availability on Azure, we are not only expanding access to this powerful language model and advancing AI innovation, but also ensuring that the Arabic language and culture are deeply embedded in this technological evolution.

“Our collaboration with Microsoft marks a significant step forward in our journey to empower government institutions in the Kingdom to effectively leverage the latest advancements in generative AI to enhance public services and improve the quality of life for all.”

Turki Badhris, president of Microsoft Arabia, said that this is a landmark moment in the region and that they are “thrilled to be working alongside our partners at SDAIA to provide a robust platform that supports the development and deployment of advanced AI models tailored to the Arabic language and culture.

“Together, we are paving the way for a new era of AI advancements, collaborations and empowerment in the Kingdom and beyond.”

Badhris also said the AI transformation will help people, nongovernmental organizations, and businesses in all industries to unlock their full potential.

The collaboration between SDAIA and Microsoft also includes the establishment of a center of excellence to expedite the development of AI solutions and the launch of a Microsoft AI academy aimed at harnessing national talent and broadening expertise in the AI sector.

“I think the part that the Kingdom is doing very well is that marriage of aspiration, having a body that can actually orchestrate and implement that across government, and then at the same time, learning from what is going on elsewhere, but adapting that very specifically to what is most important and most relevant in Saudi,” Cook said.

“When I look at AI, one of the parts that is really important is to build confidence that the technology is being used in responsible ways.

“That’s something at Microsoft that we’ve focused on really from the very start of AI and have accelerated our work as generative AI became so prevalent.

“The Kingdom also has done a great job in this. You know, they’ve set out, through SDAIA’s work, the work around ethical principles.

“And the ethical principles underline the way in which the true ethical considerations can be then actually implemented into the practices that are responsible for the development of the technology.”

The GAIN Summit, currently in its third edition, is running from Sept. 10-12 at Riyadh’s King Abdulaziz International Conference Center.


Sudanese rebel fighters post war crime videos on social media

Sudanese rebel fighters post war crime videos on social media
Updated 11 September 2024
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Sudanese rebel fighters post war crime videos on social media

Sudanese rebel fighters post war crime videos on social media
  • Videos show Rapid Support Forces members glorifying destruction, torturing captives
  • Footage could provide evidence for future accountability, says expert

LONDON: Rebel fighters from the Sudanese Rapid Support Forces have posted videos on social media that document their involvement in war crimes, according to a recent report by UK-based newspaper The Guardian.

The footage, which has been verified by the independent non-profit organization Centre for Information Resilience shows fighters destroying properties, burning homes and torturing prisoners.

The films could serve as key evidence in potential war crime prosecutions by international courts.

Alexa Koenig, co-developer of the Berkeley Protocol, which sets stands for social media use in war crime investigations, told The Guardian: “It’s someone condemning themselves. It’s not the same as a guilty plea but in some ways, it is a big piece of the puzzle that war crimes investigators have to put together.”

The RSF has been locked in conflict with the Sudanese military since April 2023, bringing the country to the brink of collapse.

Some estimates suggest there have been up to 150,000 civilian casualties, with 12 million people displaced. This would make Sudan the country with the highest internal displacement rate in the world, according to the UN.

In Darfur’s El Geneina, more than 10,000 people — mostly Masalit — were killed in 2023 during intense fighting. Mass graves, allegedly dug by RSF fighters, were discovered by a UN investigation.

One video posted on X by a pro-RSF account showed a fighter in front of the Masalit sultan’s house declaring: “There are no more Masalit … Arabs only.”

Other footage features fighters walking through streets lined with bodies, which they call “roadblocks,” and scenes of captives being abused and mocked. Some even took selfies with their victims.

The videos offer rare glimpses into the atrocities happening in Sudan, a region largely inaccessible to journalists and NGOs.

In August, Human Rights Watch accused both sides in Sudan’s ongoing conflict of committing war crimes, including summary executions and torture, after analyzing similar social media content.