Makkah Route Initiative streamlines pilgrimage journey using AI

Around 1.8 million worshippers performed pilgrimage at the Hajj last year. (@ReasahAlharmain)
Short Url
  • Services include issuing electronic Hajj visas, biometric data collection, completing passport procedures

RIYADH: The Makkah Route Initiative has adopted an AI-enhanced approach to streamline services for pilgrims arriving from various countries for this Hajj season, Saudi Press Agency reported on Sunday.

Uing technology and digital solutions, the initiative simplifies the pilgrimage journey, particularly through expedited entry procedures into Saudi Arabia via dedicated lounges at pilgrims’ home country airports.

The initiative employs advanced digital technology to provide the best services to pilgrims while also ensuring the highest level of comfort throughout their journey.

Services include the issuing of electronic Hajj visas, biometric data collection, completion of passport procedures in specialized lounges at departure airports, ensuring health requirements are met, and efficient luggage tagging and sorting. After arrival in the Kingdom, pathways are assigned, and partner agencies ensure hassle-free delivery of pilgrims’ luggage to their accommodation.

Chairman of Pakistan Ulema Council President Hafiz Tahir Ashrafi praised the program for simplifying procedures for pilgrims, both in their home countries and on arrival.

He said that the initiative had made the Hajj journey easier, simpler and faster, and thanked the Saudi government and the Kingdom’s leadership for their commitment to serving pilgrims with the highest technological standards.

SPA accompanied pilgrims benefiting from the initiative at Islamabad’s airport, observing the proficient work of Saudi personnel involved in the project.