Makkah scouts train to use digital quick-response tech to help pilgrims

Special Makkah scouts train to use digital quick-response tech to help pilgrims
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A scout helps pilgrims by guiding them, and ensuring that they reach the holy sites or their designated camps. (AN Photo/Huda Bashatah)
Special Makkah scouts train to use digital quick-response tech to help pilgrims
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The scouts help pilgrims by guiding them, assisting them, and ensuring that they reach the holy sites or their designated camps. (AN Photo/Huda Bashatah)
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Updated 16 May 2024
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Makkah scouts train to use digital quick-response tech to help pilgrims

Makkah scouts train to use digital quick-response tech to help pilgrims
  • Scouts trained on smart application that provides route planning, navigation and guidance to pilgrims at holy sites
  • Digital approach helps to protect the environment by eliminating the need for paper maps and signs

RIYADH: Saudi scouts are being taught how to use digital technology and quick-response codes on their smartphones to better help Hajj pilgrims with guidance, on-site navigation and route planning at the Kingdom’s holy sites.

The course, run by the Ministry of Education through the Saudi Arabian Scouts Association, began a 10-day training program in Makkah on Wednesday for scouts to help pilgrims during the annual Hajj, the Saudi Press Agency reported.

Thirty-two trainees from four scout vanguards are currently enrolled to receive training.

A smart application that provides route planning, navigation and guidance to pilgrims at the holy sites will be used.

Explaining the benefits of using digital technology and QR codes during scout trips to holy sites, scout leader Abdullah Alharthi said that this approach helps to protect the environment by eliminating the need for paper maps and signs, and avoiding visual clutter in sacred spaces.

Additionally, the digital system ensures the encryption of scouts’ messages.

SASA, which works with the Ministry of Hajj and Umrah to help pilgrims each year, plays an important role during Hajj season when, every year, scouts from all corners of the Kingdom gather to assist pilgrims during Hajj.

Regardless of age or gender, these volunteers devote their time and energy to enable pilgrims to fulfill the Hajj rituals with ease.

The scouts affiliated with the Ministry of Hajj and Umrah primarily focus on assisting lost pilgrims by providing guidance and directions, ensuring they reach their designated camps safely.

Last year, according to SASA, 3,500 scouts were stationed around the holy sites in Makkah.

The SASA volunteers told Arab News they are classified into two age groups: the advanced scout category and the ranger category. The advanced scout category is made up of scout members aged between 15 and 17. The ranger category comprises those from 18 to 22, including scout leaders (150 of whom last year were women) and friends and pioneers of SASA.


Saudi minister of Islamic affairs receives Malaysian counterpart in Jeddah

Saudi minister of Islamic affairs receives Malaysian counterpart in Jeddah
Updated 16 sec ago
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Saudi minister of Islamic affairs receives Malaysian counterpart in Jeddah

Saudi minister of Islamic affairs receives Malaysian counterpart in Jeddah
  • Ministers address various topics, especially those concerning Islamic affairs
  • Malaysian minister praises Saudi efforts to serve Muslims, holy sites in Makkah and Madinah

JEDDAH: Sheikh Abdullatif bin Abdulaziz Al-Sheikh, the Saudi minister of Islamic affairs, met with his Malaysian counterpart, Dato Muhammad Naeem bin Mukhtar, in his office in Jeddah on Wednesday.

The ministers addressed various topics during the meeting, especially those concerning Islamic affairs, the Saudi Press Agency reported.

They discussed the Kingdom’s role in promoting moderate Islam based on the teachings of the Holy Qur’an and the Sunnah of Prophet Muhammad, SPA added.

Bin Mukhtar praised the Kingdom’s efforts to serve Muslims worldwide and the holy sites in Makkah and Madinah.

He added that the memorandum of understanding between Saudi Arabia and Malaysia significantly benefited the Malaysian Muslim community through Qur’anic programs and the visits of imams to the Two Holy Mosques in the Kingdom.


KSrelief’s 11th aid plane lands at Damascus airport

KSrelief’s 11th aid plane lands at Damascus airport
Updated 15 January 2025
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KSrelief’s 11th aid plane lands at Damascus airport

KSrelief’s 11th aid plane lands at Damascus airport
  • KSrelief dispatched dozens of aid trucks and planes after collapse of Assad regime

RIYADH: The 11th Saudi relief plane landed at Damascus International Airport in Syria on Wednesday as part of a humanitarian airlift launched by the King Salman Humanitarian Aid and Relief Centre.

After the collapse of Bashar Assad’s regime early in December, KSrelief has sent dozens of trucks and planes loaded with food, shelter, and medical supplies to meet the urgent basic needs of Syrians.


Experts discuss AI’s role in enhancing pilgrim experiences

Experts discuss AI’s role in enhancing pilgrim experiences
Updated 15 January 2025
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Experts discuss AI’s role in enhancing pilgrim experiences

Experts discuss AI’s role in enhancing pilgrim experiences
  • Discussions at Jeddah conference focus on crowd control, personalized services, sustainable solutions
  • Tamer Bdran, vice president of NEC Saudi Arabia Ltd., discussed the role of global technical solutions tailored to the unique needs of Hajj and Umrah

JEDDAH: Industry experts gathered to discuss how artificial intelligence can enhance the Hajj and Umrah experience for millions of pilgrims worldwide.

The discussions took place at the fourth Hajj and Umrah Services Conference and Exhibition in Jeddah, running until Jan. 16.

The event, themed “The Road to the Nusuk,” is hosted by the Ministry of Hajj and Umrah and the Pilgrim Experience Program, featuring over 300 local and international organizations showcasing innovations to improve the pilgrim experience.

The conversation began with an overview of the current state of Hajj and Umrah, with speakers noting that only 5 percent of available technical capabilities have been utilized so far.

Mohammed Al-Hamid, director of the AI Center at the Ministry of Interior, shared in the session “Personalizing Services for the Guests of Allah: Data and Digital Solutions” that the ministry has made significant progress in data and AI infrastructure.

He added that the ministry has played a key role in transforming the Hajj and Umrah experience into a seamless journey driven by technological innovation.

Al-Hamid said that AI can help manage crowds by tracking movements, identifying potential hazards, and making real-time adjustments to traffic flow.

“We are using AI to develop long-term solutions that enhance the sustainability of Hajj services, including managing human density by analyzing crowd flow and predicting congestion, offering multilingual guidance, utilizing big data to anticipate pilgrims' needs, and efficiently distributing human and technical resources,” he added.

Speakers then expressed optimism about how AI could address the urgent need for faster and more effective services.

Abdulaziz Al-Matahami, deputy minister of planning and digital transformation at the Ministry of Hajj and Umrah, said that the ministry first digitized traditional services, then moved to integrate government agencies to offer customized services for each pilgrim and Umrah performer.

He highlighted the new version of the Nusuk app, which provides comprehensive services such as hotel and flight reservations, historical tours, and permits for the Two Holy Mosques.

Al-Matahami also announced the launch of the Nusuk Business platform, aimed at enhancing integration with entrepreneurs to deliver innovative solutions for serving pilgrims.

In another session titled “Advanced Solutions and Technologies for Effective Crowd Management,” Fahad Al-Ghamdi, CEO of human resources at National Security Services Co., explained that the company operates as an integrated security system, offering consulting, risk analysis, and advanced technical solutions, such as mobile command and control centers with cameras supported by AI to analyze data in real time.

Tamer Bdran, vice president of NEC Saudi Arabia Ltd., discussed the role of global technical solutions tailored to the unique needs of Hajj and Umrah.

He said: “Technologies such as facial and fingerprint recognition, along with simulating crowd flow using supercomputing, have improved planning and reduced waiting times at ports and airports.”

Meanwhile, Saudi Ambassador to Spain Princess Haifa Al-Mogrin visited the Ministry of Interior’s pavilion at the conference. She was briefed on the ministry's efforts and initiatives to ensure a safe Hajj experience, including AI-enhanced security systems, digital solutions for crowd management at holy sites, the “No Hajj Without a Permit” campaign, and the Makkah Route initiative.


Saudi FM arrives in Thailand on official visit

Saudi FM arrives in Thailand on official visit
Updated 15 January 2025
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Saudi FM arrives in Thailand on official visit

Saudi FM arrives in Thailand on official visit

RIYADH: Saudi Minister of Foreign Affairs Prince Faisal bin Farhan arrived in Bangkok for an official visit to Thailand on Wednesday.

The prince is set to discuss the relationship between Thailand and Saudi Arabia, leading the Kingdom’s delegation at the inaugural meeting of the Saudi-Thai Coordination Council.


Saudi commission registers 3,202 new heritage sites

Saudi commission registers 3,202 new heritage sites
Updated 15 January 2025
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Saudi commission registers 3,202 new heritage sites

Saudi commission registers 3,202 new heritage sites
  • Newly registered sites include 16 in Riyadh, eight in Makkah, one in Qassim, two in the Eastern Province, 3,170 in Asir, two in Hail, one in Najran, and two in Baha
  • Commission encouraged citizens and residents to report unregistered heritage sites via the Balagh platform, official social media accounts, or local branches

RIYADH: Saudi Arabia’s Heritage Commission has registered 3,202 new sites in the National Urban Heritage Register, bringing the total to 28,202.

This reflects the richness of Saudi Arabia’s heritage and efforts to document and protect it, the Saudi Press Agency reported on Wednesday.

The newly registered sites include 16 in Riyadh, eight in Makkah, one in Qassim, two in the Eastern Province, 3,170 in Asir, two in Hail, one in Najran, and two in Baha.

This registration follows the promulgation of the Antiquities, Museums and Urban Heritage Law; and a decision by the commission’s board of directors authorizing its CEO to register and protect heritage and archaeological sites.

The commission encouraged citizens and residents to report unregistered heritage sites via the Balagh platform, official social media accounts, or local branches.