Concierge robots set to become reality in the hospitality sector 

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Updated 30 April 2024
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Concierge robots set to become reality in the hospitality sector 

Concierge robots set to become reality in the hospitality sector 

RIYADH: A personal robot concierge is set to become a reality as a new wave of technological innovation takes the spotlight during the Future Hospitality Summit in Riyadh. 

In an interview with Arab News during the event, Janet Adams, chief operating officer of global artificial intelligence company SingularityNET, shared details about a new humanoid robot expected to revolutionize the hospitality sector. 

“One of our projects which we are pioneering right now is the development of a new class of humanoid robots specifically designed for the service industries,” Adam told Arab News. 

“Imagine going to stay in a hotel where you’ve connected with your robot before you go there. They know everything you want. They can greet you at the door because you’ve been chatting as an avatar,” she said. 

“And then after you leave, they can stay in touch with you and they can be like a loyalty ambassador, robotic avatar, friend for life who understands your needs, who understands what you enjoy, who makes everything perfect for you in your stay in the hospitality industry,” Adams added. 

She further explained that the development, known as the Mind Children project, will roll out its pilot in early 2025. 

Furthermore, Adams shared that the company is working on a new breed of technological advancement for AI in language models in the Middle East. 

The company is working with Zarqa, a Middle Eastern AI firm part of SingularityNET’s ecosystem, to significantly improve AI language models.

 “What we’re doing is we’re taking the best of today’s large language model technology, and we’re infusing it with the best of tomorrow’s artificial general intelligence technology, because we’re leaders in the field of artificial general intelligence,” Adams explained. 

“And sometime within the next 12 to 24 months, we expect to see enormous breakthroughs where the limitations of today’s language models are overcome, where we can bring human level reasoning or human style reasoning into our robots and therefore give them the capability to be creative, to understand their environment, to really, truly contribute as a, for example, to hospitality services,” she added. 

During the event, SingularityNET also showcased Desdemona, a humanoid robot and the lead vocalist of Desdemona’s Dream. 

“She runs up a huge array of advanced artificial intelligence models. She’s working with vision, with speech processing. We work with toxicity filters. We work with emotion recognition, facial recognition. We have a variety of AI models, including Markov decision-making and generative adversarial networks,” she explained.  

“And a bunch of the most advanced AI that’s available on the planet. Together. All work together in this, in what looks like a seamless operation of multiple modules working together. She’s truly a highly advanced miracle of modern AI,” Adams added. 


Saudi wealth fund’s NSG, SuperMap to advance Kingdom’s geospatial sector

Saudi wealth fund’s NSG, SuperMap to advance Kingdom’s geospatial sector
Updated 05 March 2025
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Saudi wealth fund’s NSG, SuperMap to advance Kingdom’s geospatial sector

Saudi wealth fund’s NSG, SuperMap to advance Kingdom’s geospatial sector

JEDDAH: Saudi Arabia’s geospatial sector is poised for growth as Neo Space Group partners with SuperMap Software to enhance technological capabilities and support the Kingdom’s Vision 2030 goals.

NSG, a satellite and space firm under Saudi Arabia’s sovereign wealth fund, has teamed up with the Beijing-based SuperMap to improve geographic information system services.

This collaboration will bolster the development of the Kingdom’s geospatial sector, aligning with Saudi Arabia’s strategic objectives for expanding its commercial space operations and advancing innovative satellite solutions both locally and globally.

Founded in mid-2024, NSG is focused on diversifying investments in local and international assets, as well as pursuing promising venture capital opportunities. This initiative aims to foster the advancement and localization of specialized expertise in the sector.

The partnership was formalized in Riyadh on Feb. 25, during a signing ceremony attended by NSG CEO Abdulaziz bin Suleiman Al-Faraj and Wang Haitao, vice president of SuperMap and president of its international division.

Al-Faraj emphasized the importance of the agreement, stating that the collaboration with SuperMap would significantly contribute to the growth of Saudi Arabia’s geospatial industry and its technological capabilities.

“We look forward to delivering innovative GIS solutions that will benefit not only Saudi Arabia but the broader Middle East region,” he said.

Haitao also expressed excitement about the collaboration, noting SuperMap’s commitment to supporting Saudi Arabia’s digital transformation. “We are excited to work with NSG to explore future directions in geospatial technology and contribute to the Kingdom’s technological advancement,” he commented.

SuperMap, one of the world’s largest GIS platform providers, recently opened a local office in Saudi Arabia to strengthen its regional presence. This move reflects the company’s long-term commitment to fostering innovation and driving partnerships throughout the Middle East.

Together, NSG and SuperMap aim to revolutionize geospatial technology in Saudi Arabia and the wider region, delivering transformative solutions across various sectors, including urban planning, environmental management, and infrastructure development.


Closing Bell: Saudi main index closes in red at 11,898

Closing Bell: Saudi main index closes in red at 11,898
Updated 05 March 2025
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Closing Bell: Saudi main index closes in red at 11,898

Closing Bell: Saudi main index closes in red at 11,898

RIYADH: Saudi Arabia’s Tadawul All Share Index slipped on Wednesday, with the main market shedding 32.84 points, or 0.28 percent, to close at 11,898.86.

The total trading turnover of the benchmark index was SR5.63 billion ($1.5 billion), with 69 stocks advancing and 165 declining.

The MSCI Tadawul Index also slightly edged down by 0.07 percent to 1,499.42.

Nomu, the Kingdom’s parallel market, on the other hand, edged up by 21.44 points to close at 31,555.48.

The best-performing stock on the main market was Middle East Healthcare Co. The firm’s share price increased by 6.37 percent to SR73.50.

The share price of both National Medical Care Co. and Advanced Petrochemical Co. rose by 4.51 percent and 3.74 percent to SR167 and SR27.75, respectively.

Conversely, the share price of Walaa Cooperative Insurance Co. declined by 9.95 percent to SR20.46.

On the announcements front, Saudi Electricity Co. said that its net profit for 2024 reached SR6.8 billion, representing a decline of 33 percent compared to 2023. The share price of the utility company slipped by 0.84 percent to SR16.60.

Gas Arabian Services Co. revealed that its net profit for 2024 stood at SR113.9 million, marking a rise of 39.88 percent compared to the previous year. The company attributed the rise in net profit to growth in revenue. Its share price increased by 0.48 percent to SR16.78.

Dallah Healthcare Co. said that its net profit for 2024 increased 30.84 percent year on year to SR471.2 million. The firm added that the rise was due to an increase in revenues and improved performance of associate companies. Despite the increase in net profit, the company’s share price declined by 6.01 percent to SR135.6.

City Cement Co. said that its net profit for 2024 reached SR144.1 million, representing an increase of 75.75 percent compared to 2023. In a Tadawul statement, the company attributed the increase to a rise in sales volume for the current year and an increase in average selling price this year. The share price of City Cement Co. increased by 3.74 percent to SR19.90.


Saudi Arabia, Italy sign $3bn deal to accelerate economic collaboration

Saudi Arabia, Italy sign $3bn deal to accelerate economic collaboration
Updated 05 March 2025
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Saudi Arabia, Italy sign $3bn deal to accelerate economic collaboration

Saudi Arabia, Italy sign $3bn deal to accelerate economic collaboration

RIYADH: Italian companies stand to access up to $3 billion in financing under a new agreement between Saudi Arabia’s Public Investment Fund and Italy’s SACE, reinforcing their role in the Kingdom’s economic transformation.  

The memorandum of understanding seeks to propel cooperation between Italy’s private sector firms and the Saudi wealth fund, as well as its portfolio companies, focusing on strategic sectors aligned with Saudi Vision 2030.

The deal facilitates information sharing and business expertise to enhance Italian firms’ participation in the Kingdom’s projects, according to a statement.   

The agreement strengthens the existing partnership between the entities, which has already facilitated over $3 billion in financing for PIF portfolio companies, backed by SACE and supported by leading financial institutions.

“The MoU represents another landmark in PIF’s strategy to further enhance its range of strategic partnerships with leading international financial institutions and export credit agencies,” said Rasees Al-Saud, head of financial institutions and investor relations, global capital finance, at PIF. 

The deal “will unlock opportunities for Italian and Saudi companies to cooperate, as well as exchange business knowledge and experience, in line with our strategy to drive impactful and transformative investments, both globally and in Saudi Arabia,” he added. 

SACE CEO Alessandra Ricci echoed the sentiment, stating: “We are proud and honored to stand alongside a prominent institution like PIF, with whom we aim to collaborate in facilitating Italian exports and fostering trade and investment relations between our two countries.” 

She added: “We believe this memorandum opens significant opportunities for Italian companies, particularly SMEs, which, with our support, can establish themselves as suppliers and participate in projects sponsored by PIF and PIF portfolio companies in alignment with the goals of Saudi Vision 2030.” 

The agreement is the latest in a series of deals between Saudi Arabia and Italy aimed at expanding economic cooperation. In January, the two nations signed an agreement to boost energy collaboration, including potential supplies of green hydrogen produced in Saudi Arabia to Europe.  

At the time, Saudi Energy Minister Prince Abdulaziz bin Salman and Italy’s Energy and Environment Minister Gilberto Pichetto Fratin signed an MoU covering innovation and technology cooperation in hydrogen development, climate change mitigation, and carbon capture and storage. 

Saudi Arabia has been aggressively investing in green energy initiatives, with a flagship hydrogen plant at NEOM poised to become the world’s largest utility-scale, commercially based hydrogen facility powered entirely by renewable energy. 


Saudi real estate loans hit $236bn as Kingdom captures global buyer interest 

Saudi real estate loans hit $236bn as Kingdom captures global buyer interest 
Updated 05 March 2025
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Saudi real estate loans hit $236bn as Kingdom captures global buyer interest 

Saudi real estate loans hit $236bn as Kingdom captures global buyer interest 
  • Real estate financing stood at SR2.96 trillion at the end of 2024. 
  • Demand fueled by increased urbanization and a growing middle class

RIYADH: Saudi Arabia’s real estate loans surged 15.12 percent year on year to a record SR883.3 billion ($235.54 billion) by the end of 2024, driven by robust demand from both retail and corporate borrowers, official data showed. 

According to the Kingdom’s central bank, also known as SAMA, corporate real estate loans saw a 26.23 percent increase, reaching SR202.04 billion, while lending to individuals accounted for 77.13 percent of the total, climbing 12.19 percent to SR681.24 billion. 

Real estate financing now comprises around 30 percent of total Saudi bank loans, which stood at SR2.96 trillion at the end of 2024. 

This evolution signals growing confidence in the Kingdom’s  market, with institutional capital fueling the expansion of high-end commercial hubs and integrated residential complexes — key pillars of Saudi Arabia’s economic diversification strategy. 

“The market is reaching a high level of sophistication as local and international institutional investors take an overweight position with a medium to long term view,” Elias Abou Samra, CEO of Rafal Real Estate, told Arab News. 

“Such investors are more bankable than the typical retail investor with better access to corporate lending,” he added. 

This divergence suggests that while individual buyers continue to fuel the bulk of the market, corporate clients are increasingly taking advantage of favorable financing conditions to invest in large-scale, mixed-use projects.

These corporate investments often involve sophisticated financing arrangements and long-term planning that cater to a broader vision of urban development under Saudi Arabia’s Vision 2030.

Abou Samra noted that mega projects such as Sports Boulevard and King Salman Park are attracting global investor interest as they progress into their initial development phases. 

“During the post-COVID years between 2021 and 2023, a number of developers mushroomed with granular low-rise developments that were mainly funded by off-plan sales, with marginal reliance on corporate lending,” Abou Samra said. 

“The profile of today’s projects are mixed-use with a reasonable concentration of commercial and income generating developments demanding higher reliance on debt as a major source of funding,” he added. 

As these mega projects unfold, the influx of institutional capital not only supports the scaling and sustainability of these ventures but also contributes to a more stable and diversified real estate market in the Kingdom.

Financing partnership 

When asked whether real estate companies have partnered with Saudi banks to facilitate property purchases, Abou Samra explained that the Ministry of Housing has developed an integrated value chain covering every stage of the real estate development process — from planning and financing to construction, sales, and post-sale services — all within a highly regulated framework. 

This comprehensive system not only ensures adherence to national standards but also streamlines processes to minimize delays and inefficiencies for developers, according to Abou Samra.  

Since 2024, RAFAL, has aligned its community development strategies with this government-led approach by operating under the National Housing Co. 

This partnership enables the real estate company to leverage the ministry’s end-to-end solutions, ensuring its projects benefit from streamlined financing options, faster loan origination, and efficient off-plan sales mechanisms. 

As a result, the company enhances its operational efficiency and is well-positioned to meet the growing market demand for quality, well-regulated residential and mixed-use developments. 

Abou Samra noted that in its latest development, Tilal Khuzam — located just west of King Khaled International Airport — nearly 3,600 apartments were introduced to the market.

The initial phase, accounting for 25 percent of the total project, was fully sold within just four months. 

He attributed this rapid sales success to the efficient, integrated approach facilitated by the National Housing Co. and the Real Estate General Authority.  

“Under Sakani, off-plan sales buyers are matched with the most competitive lenders through a swift digital process that does not exceed two weeks from contract signature,” Abou Samra said. 

Rising price challenges 

Knight Frank’s the Saudi Report 2025, released in February, revealed that the Kingdom’s real estate market is under significant price pressure due to soaring demand in key urban areas, driving property prices to record levels and potentially impacting affordability. 

This surge in demand is likely fueled by factors such as increased urbanization, a growing middle class, and strategic investments under Vision 2030.  

As a result, record-high prices are making properties less affordable for average buyers and potentially straining the broader housing market. 

This trend not only challenges affordability but also underscores the need for targeted policy interventions and innovative financing solutions to balance growth with accessibility. 

According to the report, the most significant price increases have been recorded in major urban centers, notably Riyadh and Jeddah. In these cities, many prime districts have experienced double-digit growth, driven by urbanization and strategic investments under Vision 2030. 

Additionally, emerging urban hubs in the Eastern Province are also witnessing rapid price escalations, signaling a broader trend of rising property values across key Saudi cities. 

Abou Samra told Arab News: “We are witnessing a decoupling between Riyadh and most other cities. While the capital continues to demonstrate signs of overheating — reflected in high absorption rates for off-plan sales and vacancy rates below 3 percent for delivered units — other cities maintain a healthy demand at sustainable prices.” 

According to the CEO, Riyadh is evolving from a traditional, locally focused market into a dynamic international hub. The city is increasingly attracting resident expatriates and foreign buyers, especially as many anticipate a relaxation of foreign ownership regulations in 2025. 

This shift is transforming market preferences, with demand moving away from traditional villas toward modern apartment complexes that cater to a vibrant urban lifestyle. 

The trend is driven by an influx of expatriates, along with a growing number of young Saudis relocating from other regions of the Kingdom.  

“Riyadh is also witnessing increased demand for buy-to-let units, as rental yields hover between 8 percent and 10 percent across the city, averaging more than double the yields of its G20 peers,” Abou Samra added. 

This refers to properties purchased primarily for rental purposes rather than owner occupancy. Investors buy these units to generate rental income and potentially benefit from long-term capital appreciation. 

Future interest rates and lending 

In line with the US Federal Reserve’s monetary policy, Saudi Arabia’s benchmark interest rates follow the US’s lead due to the riyal’s fixed peg to the dollar. 

Rates peaked at 6 percent in July 2023 as the SAMA mirrored the Fed’s tightening measures. However, beginning in September 2024, the trend reversed with three successive rate cuts — a 50-basis-point reduction, followed by two further cuts of 25 basis points in November and December — bringing the benchmark rate down to 5 percent. 

This lowering of benchmark rates could lead to a corresponding decline in lending rates, making borrowing more affordable and stimulating increased demand for real estate financing. 

Meanwhile, the Fed recently opted to keep rates unchanged, emphasizing that inflation remains a critical factor that could keep policy on hold if price pressures reaccelerate. 

According to Abou Samra, even though experts expect interest rates to remain above 4 percent for the next two years — a “higher-for-longer” scenario — the real estate sector has shown remarkable agility. 

He noted that the Ministry of Municipalities and Housing, along with its affiliates such as Real Estate General Authority, National Housing Co, and Sakani, as well as Wafi and Damanat, has swiftly developed alternative funding options to reduce reliance on traditional bank debt. 

This proactive approach helps cushion the impact of higher borrowing costs on real estate projects, ensuring that financing remains accessible despite the tougher interest rate environment. 

“They have introduced payment installments for lands located within NHC master plans and regulated off-plan sales processes through escrow accounts that preserve the rights of both buyers and developers,” Abou Samra said. 

“This new ecosystem has served in keeping prices reasonably within the reach of Saudi buyer despite global inflation and an overheated market locally,” he added. 


Saudi Arabia to launch Investment Marketing Authority to fuel economic growth

Saudi Arabia to launch Investment Marketing Authority to fuel economic growth
Updated 05 March 2025
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Saudi Arabia to launch Investment Marketing Authority to fuel economic growth

Saudi Arabia to launch Investment Marketing Authority to fuel economic growth

RIYADH: The Kingdom has approved the creation of the Saudi Investment Marketing Authority, a pivotal move to boost the country’s global investment attractiveness.

This decision was made during a Cabinet meeting chaired by Crown Prince Mohammed bin Salman.

Investment Minister Khalid Al-Falih thanked King Salman and Crown Prince Mohammed bin Salman, describing the approval as a crucial milestone in fulfilling the authority’s strategic goals.

“This approval marks a pivotal starting point for the authority to achieve its strategic objectives and enhance the Kingdom’s position as a distinguished destination for attracting and stimulating investment,” Al-Falih stated on X.

The minister highlighted that this decision demonstrates the Saudi leadership’s support to strengthen the investment ecosystem in the Kingdom, as reported by the Saudi Press Agency.

He also emphasized that the establishment of the authority aligns with the goals of Vision 2030, which aims to diversify the economy, enhance global competitiveness, and foster a sustainable economic environment.

The authority will be responsible for promoting investment opportunities both within Saudi Arabia and globally, collaborating with relevant stakeholders across various sectors. It will play a vital role in highlighting the Kingdom’s competitive advantages and the incentives available to investors.

Furthermore, the authority will emphasize Saudi Arabia’s ongoing transformation as it moves toward a more diversified and sustainable economy.

The minister pointed out that the authority will leverage modern technologies and advanced investment marketing strategies, incorporating deep market analysis, international partnerships, and digital platforms to attract global investors.

He also noted that the authority will position Saudi Arabia as a premier investment hub, capitalizing on its strategic location, business-friendly regulations, and world-class infrastructure.

Al-Falih emphasized that the new authority will be essential in boosting foreign direct investment, enhancing local investment opportunities, and supporting Saudi investors.

He added that it will contribute to economic growth, job creation, innovation, and knowledge transfer, further solidifying the Kingdom’s standing as a leading global investment destination.

Saudi Arabia recently experienced a significant rise in foreign direct investment, exceeding the National Investment Strategy’s 2023 target by 16 percent.

The Kingdom has ranked as the second-fastest growing G20 economy in terms of FDI inflows and fourth globally in total foreign investment growth, with nearly SR900 billion invested, reflecting a 13 percent increase.

Foreign investors have directed over SR350 billion into Saudi financial markets, and more than 500 foreign companies have established their regional headquarters in the country.