https://arab.news/22dw8
Ethiopian Airlines Group, Africa’s largest airline group, has marked its 78th anniversary, highlighting a legacy of resilience and innovation since 1946. Group Chief Executive Officer Mesfin Tasew and Chief Commercial Officer Lemma Yadecha accompanied the crew on a flight to Cairo, marking the airline’s inaugural international service. Their involvement extended beyond in-flight duties, as they also provided assistance to passengers during check-in and boarding processes, ensuring a seamless travel experience.
Tasew said: “This event symbolizes our unwavering commitment to our passengers and our belief that true leadership lies in serving others first. Serving our passengers on this special flight to Cairo is not just a tribute to our first international service but a reaffirmation of our commitment to the ethos of servant leadership. From our humble beginning back in 1946, we’ve come to be the aviation giant in Africa that we are now, pioneering African aviation with many first aviation innovation introductions to Africa along the way. As we are maturing beautifully, our commitment only gets stronger.”
In line with the airline’s values of community engagement, passengers received season’s greeting packages and “Happy Fasting” messages, reflecting the airline’s respect for diverse traditions. The packages included a postcard commemorating the anniversary, serving as a tangible reminder of the airline’s enduring legacy.
“Our mission extends beyond transportation,” said Yadecha. “We strive to foster a sense of unity and belongingness among our passengers, regardless of their background or belief. This anniversary is a celebration of unity and diversity. By stepping into the roles of our dedicated ground and flight crew, we honor every individual who has been part of our story. Our service today is a promise of continued service excellence for all our passengers.”
In a display of commitment, all executives at Ethiopian Airlines have taken a hands-on approach to service, personally attending to the needs of the airline’s valued customers. This initiative underscores the airline’s ethos of servant leadership and its dedication to providing an exceptional travel experience.
Celebrating its 78th anniversary, Ethiopian Airlines has reaffirmed commitment to its mission of bridging Africa with the world. The airline remains dedicated to enhancing passenger experience, as evidenced by its consideration to offer complimentary Wi-Fi to Cairo-bound travelers.