Haramain railway transports over 1.3m visitors so far during Ramadan

Passenger services are comprehensive, covering gate reception, reservation verification, guidance to waiting areas via escalators, and seamless transition to the train platform. (SPA photos)
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RIYADH: The Haramain High-Speed Railway has so far transported over 1.3 million visitors and Umrah performers during Ramadan, providing round-the-clock trips between Madinah and Makkah, the Saudi Press Agency reported.

Its purpose is to facilitate transportation for visitors, citizens and residents to participate in Umrah rituals and prayers at the Grand Mosque and the Prophet’s Mosque.

With strategically located stations in Makkah, Madinah, King Abdulaziz International Airport in Jeddah and King Abdullah Economic City in Rabigh, the Haramain High-Speed Railway is the largest transportation project in the Middle East.

Covering 450 km in approximately two hours at speeds of up to 300 kph, the electrically operated, emission-free train upholds the highest security and safety standards.

The process is managed by young Saudi specialists, from passenger reception and reservation verification to baggage procedures and direct boarding just minutes before departure. These specialists also ensure that the train adheres to its running schedule for punctuality.

Passenger services are comprehensive, covering gate reception, reservation verification, guidance to waiting areas via escalators, and seamless transition to the train platform.

Furthermore, station staff supervise security arrangements, ensure luggage safety, direct passengers to their designated seats, and assist individuals with disabilities by providing wheelchair access to designated seating areas.

To ensure a safe and convenient journey, onboard provisions — including food options and secure electronic payment methods — are provided throughout the trip.