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- Research looks at five chains namely McDonalds, Burger King, KFC, Subway, Starbucks
- Visitors to fast food restaurants in Pakistan rated the service, on average, at 4.32 out of 5
KARACHI: Pakistan’s Karachi city has been ranked fourth in the world for the friendliest fast food workers, with India’s New Delhi at 10th place, a research report released on Friday said.
The report by online gaming platform Spin Casino looked at five of the world’s most popular fast-food chains, namely McDonalds, Burger King, KFC, Subway and Starbucks, in each city across the globe, analyzing customer ratings while taking into consideration the quality of service and general visitor experience.
Visitors to fast food restaurants in Pakistan rated the service, on average, at 4.32 out of 5, with local and cultural etiquette highly regarded in Pakistan and workers demonstrating how good customer service translates to great customer experience, the platform said in a statement issued on Friday.
“As we continue to see more fast food chains pop up in every town and city, ‘quick bite’ restaurant employees in Pakistan have been named as the fourth friendliest in the world,” the statement said.
“Our research looked at which capital cities have these fast food chains and how customers rated their experience which included the overall service they received.”
Despite America’s love for fast food, with the very first fast food chain being established there 103 years ago, the US capital Washington D.C came in 68th place with a rating of 3.63 out of 5. London had an even lower rating of 3.58 and was in 71st place.
The report said the low ratings for some of the larger countries, such as the United Kingdom, United States and Australia, could be due to there being a high volume of these restaurants, therefore requiring much more staff to deal with a large number of demanding customers.
“When choosing where to grab a quick bite to eat, our first thought is normally to pop into one of our favorite fast food restaurants. Being able to pick up a meal in under 5 minutes has gone from being a luxury to a necessity as we now expect there to be at least one familiar chain wherever we go,” the statement said.
Cheap, quick and convenient, fast food is a worldwide favorite. In fact, 95 percent of people have indulged in the likes of quick burgers, fries, shakes and chicken nuggets over the past 12 months, according to the gaming platform’s statement.
The ranking of top ten 10 cities with the friendliest fast food workers in the world:
Jakarta, Indonesia
Dar es Salaam, Tanzania
Algiers, Algeria
Karachi, Pakistan
Guatemala City, Guatemala
Nairobi, Kenya
Bogota, Colombia
Santo Domingo, Dominican Republic
Alexandria, Egypt
New Delhi, India