Bupa Arabia named health insurance provider for Ministry’s DOAM loyalty program

Bupa Arabia named health insurance provider for Ministry’s DOAM loyalty program
Atef Mufti, chief sales officer at Bupa Arabia
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Updated 12 September 2023
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Bupa Arabia named health insurance provider for Ministry’s DOAM loyalty program

Bupa Arabia named health insurance provider for Ministry’s DOAM loyalty program

In a significant development aimed at investing in and developing human capital, the Ministry of Human Resources and Social Development has partnered with Bupa Arabia for Cooperative Insurance as the exclusive provider of health insurance services for the newly launched “DOAM” employee loyalty program, targeting more than 1.2 million male and female public sector employees across Saudi Arabia.

The DOAM program aligns with the ambitious goals of Saudi Vision 2030 by bolstering the government sector and recognizing the dedicated contributions of public sector employees. It seeks to foster a dynamic and productive work environment through the implementation of performance standards that promote a culture of job excellence, elevate employee productivity, and enhance job engagement within government agencies.

Bupa Arabia’s involvement as the exclusive health insurance provider for the DOAM program underscores its commitment to supporting the program’s mission. The company offers two cutting-edge health insurance products, namely “Bupa Family” and “Bupa Helpers,” specifically tailored to cater to the needs of more than 1.2 million government employees.

During the launch ceremony in Riyadh, Ahmed Al-Rajhi, minister of human resources and social development, emphasized the program’s significance in advancing human capital development, and its role in fortifying the government’s strategic goals and its Vision 2030. He also expressed appreciation for the public sector workforce.

Atef Mufti, chief sales officer at Bupa Arabia, said: “We are immensely proud to support the DOAM job loyalty program, which aims to bolster job commitment and motivate public sector employees through innovative and sustainable offerings, including discounts, incentives, and exclusive benefits, all with the aim of ensuring their satisfaction.”

He added: “Bupa Arabia will be supporting the DOAM program by offering various insurance products such as Bupa Family and Bupa Helpers, along with any new product releases featuring unique offers and benefits. Our aim is to serve public sector employees and their families through these offerings at affordable prices.”

Bupa Arabia’s collaboration with DOAM marks a significant step toward reinforcing the well-being of the public sector workforce.


Costa Coffee honors Saudi heritage with new offerings

Costa Coffee honors Saudi heritage with new offerings
Updated 24 sec ago
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Costa Coffee honors Saudi heritage with new offerings

Costa Coffee honors Saudi heritage with new offerings

Costa Coffee, brought to the Kingdom by Alghanim Industries, is deepening its connection with the Saudi market through the introduction of exclusive, locally inspired menu offerings. This initiative reflects Costa Coffee’s commitment to delivering tailored experiences that resonate with the rich cultural heritage of Saudi Arabia.

In collaboration with celebrated Saudi chef Rakan Al-Oraifi, Costa Coffee has unveiled a curated selection of dishes that blend tradition with innovation. Chef Rakan, recognized as Best Saudi Chef in both 2018 and 2019, brings his culinary expertise to this partnership, creating a menu that will be available exclusively at 10 flagship Costa Coffee locations in Riyadh.

“I am thrilled to infuse the authentic taste of Saudi Arabia into the innovative dishes I’ve crafted in collaboration with Costa Coffee,” said Chef Rakan. “The history, depth, and diversity of Saudi flavors are extraordinary, and having the opportunity to present them in select Costa Coffee locations, which are a daily part of any coffee enthusiast’s life in Riyadh, is truly remarkable.”

In addition to these culinary creations, Costa Coffee has introduced new value-driven initiatives tailored to the preferences of its Saudi customers. These include value bundle offers and revised drink sizes, designed to enhance the customer experience with more accessible price points. These offerings have been rolled out across all 50 Costa Coffee locations in Riyadh.

Costa Coffee’s ongoing partnership with Jazean, a distinguished Saudi coffee brand, further enriches this initiative. Building on the success of this collaboration, Costa Coffee is now offering additional Jazean products, including the newly introduced Saudi espresso coffee and Jazean Coffee Crema.

“Our new offerings at Costa Coffee are a testament to our understanding of the Saudi market’s preferences. We are always committed to delivering quality and value while integrating distinctive Saudi-inspired products as we continually enrich the coffee experience across the Kingdom, reinforcing our role in highlighting its rich coffee heritage and supporting the local coffee sector. The successful reception of this initial rollout in Riyadh will pave the way for expanding these thoughtfully localized offerings to other regions across the Kingdom and bringing a uniquely Saudi experience to Costa Coffee’s customers,” said Wejdan Aboljadayel, marketing manager at Costa Coffee Saudi Arabia.


Nintex announces investments, new office in Kingdom

Nintex announces investments, new office in Kingdom
Updated 1 min 5 sec ago
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Nintex announces investments, new office in Kingdom

Nintex announces investments, new office in Kingdom

Nintex, a leader in process intelligence and automation, on Thursday announced the opening of its new office in Riyadh, as part of the company’s ongoing investment in the Kingdom and Middle East.

“Saudi Arabia is and will continue to be a critical market for technology as the Kingdom pursues ambitious goals around modernization and infrastructure to realize the opportunities within its Vision 2030 framework. By bringing together the best in automation and AI, Nintex is well-equipped to support key components of the Vision 2030 framework, including the modernization of the public sector, growing investments in technology, and more,” said Amit Mathradas, CEO of Nintex. “With our long-standing relationship with Saudi customers and partners and newly expanded footprint in Saudi Arabia, Nintex is demonstrating its commitment to the Kingdom by supporting digital transformation efforts and investing in local talent.”

The office location in Al-Olaya, the central business district of Riyadh, is part of Nintex’s strategic investment in Saudi Arabia. Additionally, Nintex plans to hire and build out its team with local, valuable talent within the Kingdom. Hiring will span numerous departments and teams, including channel and alliances, customer success, finance, human resources, IT, marketing, sales, technical support, and more.

Nintex is hiring a vice president and general manager for the GCC. This role will be responsible for spearheading the business operations within the region. In the interim, Ayman El-Hattab, regional vice president of emerging markets at Nintex, will continue to lead Saudi Arabia operations and the company’s existing operations in the Middle East.

Today, Nintex’s process automation and intelligence platform supports Saudi initiatives such as the National Industrial Development and Logistics Program and the National Transformation Program, in addition to various digital transformation programs in the country.

As part of ongoing investments in the Kingdom, Nintex will further invest into its Nintex Automation K2 product offerings. The K2 platform has supported advanced requirements, providing a powerful and sophisticated workflow engine that can scale with complexity and specific governance requirements for important, sensitive, and mission-critical work across organizations of any size. Specific investment areas include:

• Translations and localization: Nintex Automation K2 now natively supports Arabic language. In addition to Arabic, K2 also supports French, German, and Spanish for all design experiences. SmartForms also now supports multiple languages in a single view or form, allowing for easier multilingual experiences.

• Modern experiences: Investments in SmartForms include highly requested controls and updating default themes for a more modern user experience.

• Integration and modernization: Upcoming investments include new integrations into Nintex RPA, Nintex DocGen, and updated integration points for modern extensibility standards.

“Today’s announcement is a significant step forward in Nintex’s ongoing commitment to Saudi Arabia and the Kingdom’s ambitions for digital transformation and growth,” said El-Hattab. “By establishing a Saudi Arabia office, hiring in-market experts, and bolstering our key product for the region, Nintex supports the Kingdom’s Vision 2030 goals of creating a digital society, digital government, and a future of innovation. We look forward to enhancing how we serve our existing customers and expanding the power of automation to more Saudi organizations in the future.”


Queen Rania Teacher Academy celebrates 15 years of inspiring excellence in education

Queen Rania Teacher Academy celebrates 15 years of inspiring excellence in education
Updated 08 September 2024
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Queen Rania Teacher Academy celebrates 15 years of inspiring excellence in education

Queen Rania Teacher Academy celebrates 15 years of inspiring excellence in education

The Queen Rania Teacher Academy is celebrating its 15th anniversary this year, a significant milestone in its commitment to advancing education in Jordan and the Arab world. 

Since its founding in 2009, QRTA has delivered innovative training programs that enhance the skills and competencies of teachers and educators, and has provided over 118,000 professional development opportunities to date.

QRTA’s establishment 15 years ago has played a valuable role in Jordan’s educational landscape. Launched under the vision of Queen Rania Al-Abdullah, the academy has become a center of empowerment and capacity building in the education sector, with a strong focus on enhancing teachers’ skills and fostering a positive educational culture.

QRTA began in 2009 by launching an innovative in-service teacher training program. This initiative evolved into the “Schools Networks” program — a strategic framework that strengthens professional learning communities focused on core subjects, across various regions in Jordan. The program has benefited over 13,000 educators, enhancing the quality of education and learning environments in participating schools.

In response to the National Strategy for Human Resource Development, QRTA introduced two flagship professional diplomas in 2016: the Teacher Education Professional Diploma and the Advanced Instructional Leadership Professional Diploma. Launched in partnership with University College London and the University of Connecticut, these diploma programs were designed to equip teachers and school leaders with the tools and skills necessary to improve educational outcomes.

Through its training programs, QRTA has played a pivotal role in pre-service teacher preparation, collaborating with the Ministry of Education, the Ministry of Higher Education and Scientific Research, and the Accreditation and Quality Assurance Commission for Higher Education Institutions. Four universities in Jordan — University of Jordan, Yarmouk University, Hashemite University, and Mutah University — have adopted QRTA’s Teacher Education Professional Diploma.

Additionally, QRTA has launched several programs aimed at promoting educational opportunities during crises and emergencies, such as the “Cultivating Inclusive and Supportive Learning Environment” program and the “Psychosocial Adaptation Skills in Crises and Emergency” program. Additionally, the academy developed an “Arabic Language Skills and Basic Literacy” for Syrian children from KG2 to Grade 2.

In response to the COVID-19 pandemic, QRTA successfully transitioned its programs to digital platforms. This shift established a robust e-learning model, ensuring the continuity of education during challenging times.

QRTA has garnered numerous awards and international recognitions, most notably the full academic accreditation of its Teacher Education Professional Diploma from the Council for the Accreditation of Educator Preparation — the largest accrediting body for educator preparation programs in the US. QRTA is the first educational institution in Jordan to receive this comprehensive accreditation for the maximum duration of seven years. It is also the third institution in the Middle East to achieve this recognition, following the United Arab Emirates University and Zayed University.

The academy has also been honored with the “Mohammed Bin Rashid Arabic Language Award” for Best Initiative in Teaching Arabic in Schools from Grades 1 to 12. Additionally, QRTA received the Frank Murray Leadership Recognition for Continuous Improvement from CAEP. The academy’s School Networks program was also recognized as one of the top 100 global educational innovations by the HundrED Global Collection.

QRTA has significantly expanded its regional presence, establishing partnerships with educational institutions across the Middle East, Singapore, and the US. These partnerships reflect QRTA’s vision of global knowledge exchange and collaboration, leveraging best practices in education and training. Through these partnerships, QRTA has extended its impact and advanced educational opportunities worldwide, tailored to the unique educational needs of each region.

Dr. Osama Obeidat, CEO of QRTA, said:, “Today, we celebrate 15 years of deep commitment to empowering and building the capacities of educators in Jordan and the region. We are proud of our achievements and grateful to everyone who has contributed to this journey, particularly the Jordanian Ministry of Education, our key partner. The impact of our programs on teacher training reflects our dedication to achieving excellence and innovation in all that we do.”

Dr. Obeidat added: “We continue to work diligently to ensure that the education we provide meets the needs of teachers and students in a rapidly changing world, and to achieve sustainable development and innovation in education.”

The academy aims to further expand its programs to meet future needs and enforce its role as a key driver of educational innovation. 

Looking ahead, QRTA is focused on integrating the latest technologies into education to improve learning experiences and provide an interactive, globally relevant educational environment. The academy also aims to build new strategic partnerships to enable the delivery of comprehensive and holistic educational programs. 


SEVEN to bring ‘Flow House’ attractions to Kingdom

SEVEN to bring ‘Flow House’ attractions to Kingdom
Updated 07 September 2024
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SEVEN to bring ‘Flow House’ attractions to Kingdom

SEVEN to bring ‘Flow House’ attractions to Kingdom

Saudi Entertainment Ventures, known as SEVEN, part of Qiddiya Investment Company, a wholly owned Public Investment Fund entity, has announced a new partnership with Flow House — by FlowRider, Inc. — an entertainment venue pioneering the fusion of flow boarding (a surf/board sport experience), food and beverage, retail, and events. As part of the partnership, SEVEN will bring FlowHouse to three entertainment destinations across the Kingdom: Riyadh, Jeddah, and Alkhobar.

The Flow House concept is centered around FlowRider’s world-famous stationary wave technology. Flow House combines indoor surfing fun and tropical-themed entertainment, including an area with live music, an upscale dining experience in a restaurant overlooking the surfing action, and exotic retail in one experience that celebrates the rich heritage of surf culture and serves summer vibes all year long. Offering a unique way to relax, unwind, and break from daily routine, guests can hang out with friends and family and enjoy island beats while being entertained by endless flowboarding sessions, high-stakes competitions, and professional flowboarders showing off their skills. The year-round attraction also offers a variety of food and beverage offerings, including plant-based and feel-good food, vegan options, and fresh ingredients.

Damien Latham, chief attractions officer at SEVEN, said: “Our strategic partnership with FlowRider will bring the Flow House concept to our destinations across the Kingdom. This choice complements our mission of redefining entertainment in Saudi Arabia and elevating its landscape for our guests. It also delivers on our mandate of building an integrated and unprecedented entertainment ecosystem capable of contributing significantly to Saudi Arabia’s economic diversification agenda.”

Marshall Myrman, president of FlowRider, Inc., added: “Surfing is increasingly growing in popularity across the world, and the best thing about Flow House is that it’s just as much fun for surfers as it is for those just looking to relax and unwind. Saudi Arabia’s Vision 2030 enables us to bring our exciting offering to families across the region for the first time. This is nothing like the Kingdom has seen before, and we can’t wait for everyone to experience our world-class tropical getaway attraction.”

SEVEN is investing more than SR50 billion ($13.3 billion) to build 21 entertainment destinations in 14 cities across the Kingdom, which will provide unique and innovative world-class entertainment and global partnerships from within the sector.


Almoosa Health opens EP’s first mental health center

Almoosa Health opens EP’s first mental health center
Updated 07 September 2024
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Almoosa Health opens EP’s first mental health center

Almoosa Health opens EP’s first mental health center

Almoosa Health Group, a leading healthcare group in Saudi Arabia, has announced the opening of its cutting-edge mental health center in Almoosa Rehabilitation Hospital, operating under the name Rafa Mental Health Center. With the opening of Rafa, Almoosa has become the first healthcare provider in the Kingdom’s Eastern Province to deliver comprehensive mental health services.

Rafa Mental Health Center aligns with Almoosa’s ambition to significantly elevate the standard of mental healthcare in the Eastern Province by addressing critical gaps in the mental health market. The center offers state-of-the-art psychological rehabilitation programs for the residents of the region and neighboring countries, to help patients with mental health conditions achieve psychological balance and self-reliance. Housing a multidisciplinary team, including psychiatrists, psychologists, occupational therapists, dietitians, and social workers, Rafa will serve patients from childhood to the elderly and ensure the highest quality of psychiatric evaluations, treatments, and holistic care.

The center’s outpatient services include comprehensive psychological assessments and tailored psychotherapy to meet the individual needs of each patient. It also includes up-to-date medication management, personalized individual and family psychotherapy, and holistic therapies such as cognitive behavioral therapy, art therapy, and recreation therapy. Inpatient services feature the latest advancements in psychopharmacology and psychotherapy offered in a supportive environment, with 24 spacious private rooms designed with natural light, to create a serene and restorative space for patient recovery.

Malek Almoosa, chief executive of Almoosa Health, said: “We’re immensely proud to open the Rafa Mental Health Center and to help bridge existing gap in mental healthcare provision in the Eastern Province. Our ambition for Rafa is to address the rising demand for mental health services and greatly enhance the quality of life for individuals with mental health conditions, while reducing the stigma associated with seeking mental health treatment.”

“The highly experienced, internationally trained team at Rafa is committed to delivering the highest quality of mental healthcare through evidence-based treatments and personalized care plans, providing a welcoming and healing environment that supports lasting recovery and well-being.”

Rafa Mental Health Center’s range of specialized services and treatment programs cover childhood psychiatric disorders (autism, ADHD, learning disorders), adult psychiatric disorders (mood disorders like depression and bipolar disorders), anxiety disorders (generalized anxiety disorder, panic disorder, phobias, PTSD), obsessive-compulsive disorders, and psychotic disorders (schizophrenia, delusions). Additionally, specialized care is provided for elderly patients experiencing dementia and behavioral changes, in collaboration with geriatric medicine and rehabilitation services.