MADINAH: Sixty staff members of the mobility services department at the General Presidency for the Affairs of the Prophet’s Mosque are providing services to elderly and disabled pilgrims.
Their primary role is to assist these individuals in accessing the Prophet’s Mosque during prayer times and visits, ensuring their comfort.
They work round the clock, transporting elderly and disabled pilgrims through the courtyards of the Prophet’s Mosque in electric carts that can accommodate several people.
The service is part of a series of humanitarian initiatives undertaken by government, health, security and volunteer agencies to ensure the comfort of pilgrims during Hajj.
Since the beginning of the Hajj season, the mobility services department has transported 700,000 people, among them elderly and disabled pilgrims, people taking part in funeral processions, and women visiting the exhibition at the Prophet’s Mosque.
