Nouf Eidah has been the director of clinical excellence in community and public health at the Central Second Health Cluster at King Fahad Medical City since 2021.
She outlined the department’s new mission and vision, set key performance indicators, and developed policy organization charts, among other accomplishments.
She is responsible for 90 healthcare centers in Riyadh, ensuring they stay in line with the standards of the Saudi Central Board for Accreditation of Healthcare Institutions.
Her position as director of clinical excellence involves improving the strategic plans, policies, and procedure management of the department; developing an electronic tracking system and documentation system for policy and procedure; and enhancing the quality of healthcare for patients.
Before assuming this position, Eidah was the healthcare quality improvement manager at King Fahad Medical City, where she reviewed and created policies and key performance indicators for several initiatives.
Before joining King Fahad Medical City, Eidah worked as a quality specialist for the Security Forces Hospital program at King Saud Medical City during the pandemic, overcoming the challenges of the period, reviewing incidents and updating policies.
Prior to the pandemic, Eidah was appointed as a member of several large committees in the hospital, including the work ethics and patient safety committee.
Eidah obtained a master’s degree in leadership and management for healthcare practice in 2012 from Salford University and a bachelor’s degree in food science and nutrition in 2007.
She has received several certificates, including in quality management, organizational excellence, in-patient safety, and healthcare performance improvement.
