Shelle Rose Charvet’s Words That Change Minds shows you how to match your language to people around you, be it your colleagues at work, your friends or at home with your family.
You will learn how to use the right words with the right people, and get through the “Communication Wall.”
Have you ever felt like you were talking to a wall? Well, that’s a very accurate description of what’s happening when two people are communicating! Everyone has a metaphorical “Communication Wall” around them to protect them from “bad people.” But in all of our walls, we have left some bricks out, to let the “good people” communicate with us. The problem in communication is not the wall, because the wall is standard equipment that everyone has. The problem comes from the holes where the bricks have been left out.
The holes come in specific shapes, unique to each person. And if you want to communicate with that person, you need to use words, and behavior that fit exactly with the holes in the other person’s wall.
