Thyssenkrupp creates AI bot to optimize supply chain

“alfred” supports his colleagues by dynamically managing the global logistics network with 271 warehouse sites and more than 150,000 products and services.

Thyssenkrupp Materials Services’ Microsoft-supported AI solution “alfred” has been integrated into the processes of the materials distribution and services provider.
“alfred” supports his colleagues by dynamically managing the global logistics network with 271 warehouse sites and more than 150,000 products and services.
As with his namesake — Alfred Krupp — “alfred” will help to optimize transport routes and thus save in the transport of thousands of tons of material per year.
In addition, materials will be available more quickly at the right locations in the future.
Klaus Keysberg, CEO of Thyssenkrupp Materials Services, said: “Artificial intelligence is one of the technologies that will make a decisive contribution to competitiveness in materials distribution in the future. With ‘alfred,’ we are taking an important step toward making our processes even more efficient and optimizing our value chain. At the same time, he gives us better insight into our customers’ needs so that we can align our offerings accordingly. In the medium term, this holistic approach will also open up new business opportunities for us.”