Bank AlJazira wings big at Contact Center Awards

Khalid Ramadan and Turki Al-Muharib from Bank AlJazira during the award ceremony in Berlin recently.

Bank AlJazira has bagged three awards as part of a global competition for contact centers in the Middle East, Europe and Africa for 2018, organized by the Contact Center World, held recently in Berlin, Germany. The awards were won in the following categories: Gold Medal for the Best Customer Service, Silver Medal for the Best Contact Center, and the Best Contact Center Manager was awarded to Turki Al-Muharib, Bank Aljazira’s head of phone banking services.
“These awards confirm Bank AlJazira’s commitment to providing the highest standards and quality of service to its customers, and a continuation of success of its ‘Aljazira Phone’ during the past years, which in turn highlights the bank’s pioneering position in the field of customer service,” the bank said in a statement.