Bupa Arabia launches Rahatkom program

Bupa Arabia for Cooperative Insurance has launched its new Rahatkom program in hospitals across the Kingdom. Through this program, Bupa Arabia said it reaffirms its keenness to provide valuable initiatives and innovative new programs to serve its members and to improve health care services in the Kingdom.
Ghaith Al-Johani, head of marketing operations at Bupa Arabia, said: “We are pleased to launch the Rahatkom program to facilitate the hospital journey for our members and make it an easy and hassle-free experience through direct interaction on ground.”
“Rahatkom offers an integrated experience for members from the time of entry to the hospital until the necessary health care services are provided. This new innovative service also helps members by facilitating their communication with Bupa Arabia and responding quickly to their needs, comments and suggestions while coordinating with the appointments department in the hospital to serve them to the fullest,” Al-Johani added.
Rahatkom, a new edition to Bupa Arabia’s services, has served more than 500,000 patients in Saudi Arabia’s largest hospitals, helping to reduce the hospital waiting time by 50 percent.