Riyadh Airport launches ‘Ask me’ service for travelers

Sami Al-Husseini, vice president of commercial at Riyadh Airports.

More than 80 young male and female Saudis will assist passengers at international terminals at the King Khalid International Airport in Riyadh.
The “Ask me” service launched by Riyadh Airports Company has enlisted multilingual graduates with good communication skills to serve different segments of travelers.
Sami Al-Husseini, vice president of commercial at Riyadh Airports, said the company has set up six reception points in the international terminals operating 24 hours, in addition to the deployment of several employees across the halls to help passengers by answering their questions, and providing them with the service and assistance needed.
Al-Husseini added that Riyadh Airports has trained all employees in customer service skills. Also, the graduates have been given special training in how to deal with different situations that passengers may face at the airport.
Earlier this year, Riyadh Airports Company launched several new services targeting passengers traveling through the King Khalid International Airport, such as the “Mazaya” service, “Twaselak” service and “Valet Parking” service, in addition to other services that will be launched soon.