Saudi Arabian Airlines (Saudia) has received a 4-star rating from the Airline Passenger Experience Association (APEX) during an award ceremony at the Long Beach Convention Center, California, on Monday.
The ceremony was held as part of the Apex Expo 2017, attended by more than 3,000 airline industry professionals including executives from 100 airlines, content providers, original equipment manufacturers, systems manufacturers and others.
The Apex Airline Ratings, which are based on passengers’ verified feedback, are referred to as the Official Airline Ratings.
Four-star airlines are an exclusive group with only 15 percent of airlines worldwide obtaining enough votes to qualify.
Saudia Director General Saleh bin Nasser Al-Jasser said: “Our team is dedicated to providing the highest standard of services to each of our guests. We have introduced a range of new products and technological enhancements, making it even more seamless and convenient to experience flying with Saudia.”
APEX derived the ratings by collecting verified itineraries validated by geolocation and certified by external auditors. Saudia was one of 470 airlines subjected to passenger ratings.
Musaed Almusaed, Saudia manager for US, Mexico and South America, received the plaque from Apex CEO Joe Leader and Apex Awards Master of Ceremonies & CEO of The Points Guy, Brian Kelly.
Saudia flies more than 30 million passengers a year to over 87 destinations worldwide on the latest wide-body jets including B777-300s, B787-900 Dreamliners, Airbus A-330s and A320s.
The airline recently introduced four new routes on its global route map — Multan (Pakistan), Port Sudan, Mauritius and Trivandrum (Kerala), the airline’s eighth route in India, starting Sunday.
In the US, Saudia flies nonstop to Saudi Arabia (Jeddah and Riyadh) daily from New York JFK International and Washington Dulles (IAD) and three times weekly from Los Angeles International Airport (LAX).
Saudia receives 4-star ranking from APEX
Saudia receives 4-star ranking from APEX
