NCR’s new ATM solutions to transform retail banking

The NCR SelfServ 80 Series was launched recently.

NCR Corporation, a global leader in omni-channel solutions, has launched the NCR SelfServ 80 Series — a new family of ATM solutions that claim to redefine the banking experience and change the way consumers interact with the ATM.
Through a combination of innovation across software, hardware, and services, consumers and financial institutions are expected to gain many new benefits from this mobile-ready ATM solution. A 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions.
“Financial institutions need to offer the experience digital natives demand as they come of age and require more financial services,” said Wael El-Aawar, vice president, Middle East and Africa, financial services, at NCR Corporation. “This launch fundamentally transforms the ATM to be perfectly aligned with how consumers want to bank and gives financial institutions a new way to realize omni-channel transformational strategies.”
Built-in video banking will also enable financial institutions to offer personalized service, where customers can be helped by a live teller right at the ATM. NCR is currently the only company that offers video banking fully integrated in one ATM platform.
“The adoption of this new solution is incredibly exciting. Several of the largest banks in the world, along with many community banks, have signed on for initial delivery contracts, with thousands of units already installed to date,” said Jose Resendiz, vice president and general manager, NCR Financial Services. “Customers appreciate the new platform, which is beautiful on the outside and full of powerful engineering on the inside. Many more continue to sign up as they look to deploy a future-proof solution that is converging the physical and digital channels in a mobile-first world.”
The SelfServ 80 Series was recognized as an International Design Excellence Awards 2016 finalist.
The modern design comes with fully customizable, color-coded media entry and exit indicators. Additionally, a 10-cassette cash dispense capability lowers cash replenishment costs.