Etihad Airways gets Airline of the Year accolade at Arabian Achievement Business Awards

Etihad Airways, the national airline of the UAE, has been named Airline of the Year at the Arabian Business Achievement Awards 2014 in recognition of its outstanding performance, customer service levels and innovative developments over the past 12 months.
The award was presented during a reception in Dubai, attended by over 400 business leaders from across the Middle East region.
An independent panel of judges was impressed by Etihad Airways’ key achievements over the course of this year, from the continued development of its global route network, aircraft fleet, airport lounges and contact centers, to the introduction of customer-centric onboard innovations, such as a recently launched sleep program and limited edition amenity kits.
Etihad Airways was also praised for the recent unveiling of its Facets of Abu Dhabi livery and next generation onboard products, including The Residence, First Apartment, First Suite, Business Studio and Economy Smart Seat, which will debut on the airline’s first Airbus A380 and Boeing 787-9 Dreamliner aircraft in December.
James Hogan, president and CEO of Etihad Airways, said: “We are delighted to be named ‘Airline of the Year’ for the third time at the Arabian Business Achievement Awards. Etihad Airways has continued to outperform the global market with its passenger and cargo operations in 2014 and we remain on track to achieve our strongest ever annual results."
Walid Akawi, CEO of ITP Publishing, organizer of the Arabian Business Achievement Awards, said: “Etihad Airways’ strategy of organic growth, codeshare partnerships and minority equity stakes in other carriers has continued to yield positive results and helped the airline to grow into a truly global player.