Leading the next wave of enterprise transformation

Leading the next wave of enterprise transformation

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As the global technology landscape undergoes a seismic shift with the rise of agentic artificial intelligence, Saudi Arabia stands at a crossroads.

The Accenture Technology Vision 2025 Report has highlighted how enterprises worldwide are embracing this new paradigm. Saudi Arabia is uniquely positioned to leverage these advancements to accelerate its ambitious Vision 2030 goals.

The Kingdom is investing heavily in AI and automation to boost productivity. In March 2024, the government announced the creation of a $40 billion fund dedicated to AI investments, aiming to optimize operations, reduce waste and enhance decision-making.

According to Accenture’s proprietary insights, generative AI has the potential to elevate KSA’s gross domestic product by approximately $42.3 billion.

At an aggregate level, it will augment and automate nearly a third of all jobs, with highly skilled roles witnessing a radical transformation in terms of productivity, agility and collaboration.

And the country is only just getting started. The transition from traditional AI to agentic systems represents more than an incremental upgrade — it’s a fundamental reimagining of how technology can serve business objectives.

Agentic AI is characterized by its ability to autonomously perform complex tasks with minimal human supervision, creating new possibilities for Saudi enterprises.

Currently one in three companies is pivoting towards innovating with agentic AI and those who embrace this shift swiftly stand to secure a competitive edge.

In the Kingdom’s rapidly diversifying economy, the integration of these systems isn’t merely a luxury but a competitive necessity.

For instance, oil giant Saudi Aramco has already begun deploying agentic AI solutions to optimize extraction processes, predict equipment failures and manage complex supply chains with unprecedented efficiency.

Early implementations have demonstrated cost reductions of up to 30 percent in maintenance operations while simultaneously improving safety metrics.

Agentic systems and composable digital cores are radically transforming the way we interact with technology and what users expect from it — introducing new considerations.

A majority (88 percent) of executives in Saudi Arabia worry large language models and chatbots could give every brand a similar voice.

However, 94 percent agree brands can solve this challenge by proactively building personified AI experiences and injecting distinct brand elements, such as culture, values and voice.

The transition from traditional AI to agentic systems represents more than an incremental upgrade — it’s a fundamental reimagining of how technology can serve business objectives.

Omar Boulos

Enterprises in Saudi Arabia are already taking steps to fine-tune AI in this way, like the Saudi National Bank, which is utilizing AI augmented functionality to develop innovative financial products tailored to Saudi Arabia’s unique market dynamics.

These systems analyze vast datasets of consumer behavior, religious considerations for Shariah-compliant finance, and global market trends to identify underserved niches and design appropriate solutions.

The Saudi healthcare sector, too, is witnessing transformation through AI augmentation.

Physicians at King Faisal Specialist Hospital are now working alongside AI systems that not only manage administrative burdens but actively contribute to diagnostic processes, treatment planning and medical research — all while respecting the cultural sensitivities particular to healthcare delivery in the Kingdom.

Interestingly, 86 percent of executives in Saudi Arabia believe that robots collaborating with people and continuously learning from those interactions will increase trust and teamwork between people and robots.

This may pave the way for robotic surgical assistants for simple procedures.

For Saudi enterprises, the strategic implementation of agentic AI represents a potential leapfrog opportunity. Rather than incrementally improving upon legacy systems, forward-thinking organizations are rebuilding their operating models around AI capabilities from the ground up.

The path to AI-powered transformation is not without obstacles. As the Accenture report highlights, organizations worldwide are grappling with questions of ethical AI deployment, and Saudi enterprises face these same challenges with additional considerations around cultural compatibility.

The Kingdom has responded proactively, with the Saudi Data and AI Authority developing comprehensive frameworks for responsible AI usage that balance innovation with ethical considerations.

These guidelines are helping enterprises navigate the complex terrain of AI implementation while maintaining alignment with Saudi Arabia’s unique cultural context.

Equally critical is the development of human capital to work alongside these new systems.

The Kingdom’s substantial investments in technology education through initiatives like the Saudi Digital Academy are creating a new generation of professionals equipped to collaborate with AI systems, not merely operate them.

A key priority (81 percent) for leaders in Saudi Arabia, almost on par with the global average (80 percent) is ensuring a positive relationship trajectory between people and AI so it is not derailed by fears of automation, starting with communicating the strategy and bringing employees into the process.

Creating a learning loop where AI and humans can collaborate to reimagine business capabilities will go a long way in scripting the next chapter in Saudi Arabia’s story of transformation.

• Omar Boulos is Accenture’s CEO in the Middle East

Disclaimer: Views expressed by writers in this section are their own and do not necessarily reflect Arab News' point of view

Dutch foreign minister resigns over Israel sanctions

Dutch foreign minister resigns over Israel sanctions
Updated 2 min 41 sec ago
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Dutch foreign minister resigns over Israel sanctions

Dutch foreign minister resigns over Israel sanctions
  • Veldkamp said he was unable to take meaningful measures against Israel after a cabinet debate on possible sanctions

THE HAGUE: Dutch Foreign Minister Caspar Veldkamp resigned on Friday after a cabinet meeting failed to agree sanctions against Israel.

“I see that I am insufficiently able to take meaningful additional measures to increase pressure on Israel,” Veldkamp told ANP after a cabinet debate on possible sanctions against Israel was deadlocked.

Last month Veldkamp declared far-right Israeli ministers Itamar Ben-Gvir and Bezalel Smotrich unwelcome in the Netherlands.

On Thursday he said he wanted to take further steps against Israel, but later acknowledged he lacked confidence he could act effectively in the coming weeks or months.

The minister said the steps he had proposed were “seriously discussed” but encountered resistance in successive cabinet meetings.

“I feel constrained in setting the course I consider necessary as foreign minister,” he said.

The Netherlands was among 21 countries that signed a joint declaration on Thursday condemning Israel’s approval of a major West Bank settlement project as “unacceptable and contrary to international law.”


Pakistan sets up new finance commission amid calls to revisit revenue sharing with provinces

Pakistan sets up new finance commission amid calls to revisit revenue sharing with provinces
Updated 21 min 58 sec ago
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Pakistan sets up new finance commission amid calls to revisit revenue sharing with provinces

Pakistan sets up new finance commission amid calls to revisit revenue sharing with provinces
  • Commission chaired by finance minister to advise president on distribution of federal taxes and grants
  • Seventh NFC Award still governs transfers 15 years on as disputes block consensus on new formula

ISLAMABAD: Pakistan on Friday constituted the 11th National Finance Commission (NFC) to determine how federally collected revenues are divided between the Center and the provinces, amid renewed calls to revisit the resource-sharing formula that has remained unchanged for 15 years.

The 7th NFC Award, introduced in 2010, has continued far beyond its original tenure, with successive governments extending it annually due to disagreements between Islamabad and the provinces over a new arrangement.

According to a Finance Division notification, the commission will be chaired by Federal Minister for Finance and Revenue Muhammad Aurangzeb and include the four provincial finance chiefs. It will also include one expert member from all four provinces.

In pursuance of Clause (1) of Article 160 of the Constitution of the Islamic Republic of Pakistan, and in supersession of its Notification No. S.R.O. 635(1)/ 2020 dated the 21st July, 2020, the President of Islamic Republic of Pakistan is pleased to constitute the 11th National Finance Commission (NFC) with immediate effect,” the notification said.

Specifying the terms of reference, it said the commission will make recommendations to the president on how to distribute the net proceeds of specific taxes between the federation and the provinces.

The commission is also mandated to advise on grants-in-aid to provinces, borrowing powers of the Center and provinces and cost-sharing of financial expenses for projects of national or trans-provincial scope.

Successive commissions after the 7th Award failed to produce a new formula because of disagreements between the Center and the provinces. The 10th NFC, constituted in 2020, was formally dissolved with immediate effect following Friday’s order.

Officials and political leaders have floated proposals in recent years to base transfers not only on population but also on new criteria such as education, health and climate resilience, pointing out this would better reflect development needs and incentivize performance.

The 18th constitutional amendment in April 2010 stipulates no province’s allocation in a future award can be less than what it received in the previous one, a protection that has previously made it difficult to reach consensus on resource distribution.


FBI searches home and office of ex-Trump national security adviser John Bolton

FBI searches home and office of ex-Trump national security adviser John Bolton
Updated 31 min 16 sec ago
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FBI searches home and office of ex-Trump national security adviser John Bolton

FBI searches home and office of ex-Trump national security adviser John Bolton
  • Bolton emerged as an outspoken critic of President Donald Trump after being fired in 2019
  • Searches come as the Trump administration has moved to examine the activities of other critics

WASHINGTON: The FBI on Friday searched the Maryland home and Washington office of former Trump administration national security adviser John Bolton as part of a criminal investigation into the potential mishandling of classified information, a person familiar with the matter said.

Bolton, who emerged as an outspoken critic of President Donald Trump after being fired in 2019 and feuded with the first Trump administration over a scathing book he wrote documenting his time in the White House, was not in custody Friday and has not been charged with any crimes, said the person who was not authorized to discuss the investigation by name and spoke to The Associated Press on the condition of anonymity.

The searches, seemingly the most significant public step the Justice Department has taken against a perceived enemy of the president, are likely to elicit fresh alarm that the Trump administration is using its law enforcement powers to target the Republican’s foes. They come as the Trump administration has moved to examine the activities of other critics, including by authorizing a grand jury investigation into the origins of the Trump-Russia probe that dogged Trump for much of his first term, and as FBI and Justice Department leaders signal their loyalty to the president.

They also unfolded against the backdrop of a 2022 search for classified documents at Trump’s Mar-a-Lago estate in Palm Beach, Florida, an action that produced since-dismissed criminal charges but remains the source of outrage for the president and supporters who insist he was unjustly targeted despite the retrieval of top-secret records. Current FBI Director Kash Patel, who included Bolton on a list of “members of the Executive Branch Deep State” in a 2023 book, said in a Fox News Channel interview this week that the Mar-a-Lago search represented a “total weaponization and politicization” of the bureau.

Speaking to reporters during an unscheduled visit to the White House Historical Association, Trump said he had seen news coverage of Friday’s searches and expected to be briefed about it by the Justice Department but also insisted he didn’t “want to know about it.”

“I could know about it. I could be the one starting it. I’m actually the chief law enforcement officer. But I feel that it’s better this way,” Trump said.

Bolton had said in interviews in the last few months that he was mindful that he could scrutinized, telling the AP in January shortly before Trump took office, “Anybody who ever disagrees with Trump has to worry about retribution. It’s a pretty long list.”

“It’s been a long time since people used to talk about Richard Nixon’s enemies list. But that seems to be Trump’s approach. And so it’s uncharted territory in many respects,” Bolton said.

Bolton was in his office building at the time

Bolton was not home for the search of his home, but after it started, he was spotted Friday morning standing in the lobby of the Washington building where he keeps an office and talking to two people with “FBI” visible on their vests. He left a few minutes later and appeared to have gone upstairs in the building. Agents were seen taking bags into the office building through a back entrance.

Messages left with a spokesperson for Bolton were not immediately returned, and a lawyer who has represented Bolton had no immediate comment.

The Justice Department had no comment, but leaders appeared to cryptically refer to the search of Bolton’s home in a series of social media posts Friday morning.

Patel posted on X: “NO ONE is above the law… @FBI agents on mission.” Attorney General Pam Bondi shared his post, adding: “America’s safety isn’t negotiable. Justice will be pursued. Always.”

The Justice Department is separately conducting mortgage fraud investigations into Democratic Sen. Adam Schiff of California and New York Attorney General Letitia James, who brought a civil fraud lawsuit against Trump and his company, and ex-Trump prosecutor Jack Smith faces an investigation from an independent watchdog office. Schiff and James have vigorously denied any wrongdoing through their lawyers.

Trump and Bolton have been at odds for years

Bolton served as Trump’s third national security adviser for 17 months and clashed with him over Iran, Afghanistan and North Korea.

He faced scrutiny during the first Trump administration over a book he wrote about his time in government that officials argued disclosed classified information. To make its case, the Justice Department in 2020 submitted sworn statements from senior White House officials, including then-National Security Agency Director Paul Nakasone, asserting that Bolton’s manuscript included classified information that could harm national security if exposed.

Bolton’s lawyers have said he moved forward with the book after a White House National Security Council official, with whom Bolton had worked for months, said the manuscript no longer contained classified information.

The Justice Department in 2021 abandoned its lawsuit and dropped a separate grand jury investigation, with Bolton’s lawyer calling the effort to block the book “politically motivated” and illegitimate.

Bolton’s harshly critical book, “The Room Where It Happened,” portrayed Trump as grossly ill-informed about foreign policy and said he “saw conspiracies behind rocks, and remained stunningly uninformed on how to run the White House, let alone the huge federal government.”

Trump responded by slamming Bolton as a “crazy” war-monger who would have led the country into “World War Six.”

Bolton served as US ambassador to the United Nations under President George W. Bush and also held positions in President Ronald Reagan’s administration. He considered running for president in 2012 and 2016.

Trump, on his first day back in office this year, revoked the security clearances of more than four dozen former intelligence officials, including Bolton. Bolton was also among a group of former Trump officials whose security details were canceled by Trump earlier this year.

In 2022, an Iranian operative was charged in a plot to kill Bolton in presumed retaliation for a 2020 US airstrike that killed the country’s most powerful general.

The handling of classified information by top government officials has been a politically loaded topic in recent years. Besides Trump, the Justice Department also investigated whether then-President Joe Biden, a Democrat, mishandled classified information after serving as vice president in the Obama administration, and the FBI also recovered what it said were classified documents from the home of former Trump Vice President Mike Pence. Neither man was charged.


Arabic Calligraphy Arts Forum begins in Jeddah

Jeddah is hosting the second Arabic Calligraphy Arts Forum, featuring Arab and international calligraphers and artists. (SPA)
Jeddah is hosting the second Arabic Calligraphy Arts Forum, featuring Arab and international calligraphers and artists. (SPA)
Updated 47 min 41 sec ago
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Arabic Calligraphy Arts Forum begins in Jeddah

Jeddah is hosting the second Arabic Calligraphy Arts Forum, featuring Arab and international calligraphers and artists. (SPA)
  • The forum aligns with Saudi Vision 2030 as part of a national initiative supporting the visual arts, a key element of the Kingdom’s cultural identity

JEDDAH: The second Arabic Calligraphy Arts Forum has begun in Jeddah and features the participation of Arab and international calligraphers, along with visual artists.

The event, which runs until Aug. 28, aims to highlight the beauty and diversity of the ancient art form while supporting artists and promoting the culture of Arabic calligraphy.

Jeddah is hosting the second Arabic Calligraphy Arts Forum, featuring Arab and international calligraphers and artists. (SPA)

Saud Khan, the forum’s coordinator, said the event was one of the most prominent of its kind and featured 138 artworks by 105 calligraphers from 13 countries, and included the work of an elite group of Saudi calligraphers.

A committee of senior calligraphers oversaw a meticulous selection process to ensure the high quality of work on view.

The event also includes live art performances and specialized workshops to help young talents.

The forum aligns with Saudi Vision 2030 as part of a national initiative supporting the visual arts, a key element of the Kingdom’s cultural identity.

 


Crown Prince Mohammed bin Salman donates blood to launch annual campaign

Crown Prince Mohammed bin Salman donates blood to launch annual campaign
Updated 53 min 7 sec ago
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Crown Prince Mohammed bin Salman donates blood to launch annual campaign

Crown Prince Mohammed bin Salman donates blood to launch annual campaign
  • Move praised by officials as an extension of Saudi leadership’s humanitarian approach
  • Health minister calls on citizens, residents to follow example and donate blood as social responsibility

RIYADH: Saudi Arabia’s Crown Prince Mohammed bin Salman donated blood on Thursday to launch the annual national blood donation campaign, in a move described as a gracious gesture and an extension of Saudi leadership’s humanitarian approach by top Saudi officials.

The aim of the campaign is to raise awareness of the importance of voluntary donations so that the Kingdom can become self-sufficient in supplies of blood and related products, thereby ensuring the availability of safe and sustainable stocks that meet the needs of the population.

More than 800,000 donors gave blood in 2024, officials said.

The crown prince and King Salman have actively encouraged several health-related initiatives in recent years, including setting examples by receiving the COVID-19 vaccine, and enrolling in the national organ-donation program.

Applauding the crown prince’s gesture, the Ministry of Health posted on X: “The Leader’s Giving ... A Role Model for the Nation. The donation of His Highness #Crown_Prince is a humanitarian message to establish blood donation as a national value, support the voluntary work system in the health sector, and ensure the provision of safe blood supplies to meet the need.”

Health Minister Fahad Al-Jalajel thanked the crown prince for his generous blood donation and unlimited support for humanitarian work through the launch of the blood donation canpaign.

This initiative embodies a firm commitment to promoting a culture of giving and community solidarity, and to raising the rate of voluntary blood donations support the health sector, he said.

Al-Jalajel explained that the campaign is an extension of the other humanitarian initiatives undertaken by the Saudi leadership, including receiving the COVID-19 vaccine and registering in the organ donation program.

“These initiatives reflect a solid approach to healthcare and improving quality of life,” said the minister, calling on all members of society to donate blood.

Dr. Abdullah Al-Rabeeah, advisor to the Royal Court and supervisor-general of the King Salman Humanitarian Aid and Relief Center, said the donation embodies the highest form of humanitarian giving and represents a noble message of compassion and solidarity, as each donation contributes to saving lives.

“This initiative is an extension of the leadership’s generosity and humanitarian approach. It is not limited to supporting the health sector alone, but rather embodies the profound humanitarian values instilled by the Kingdom’s leaders in the society. It encourages citizens and residents alike to donate blood as a noble humanitarian act.”

Riyadh Gov. Prince Faisal bin Bandar said this initiative reflects the crown prince’s special attention to humanitarian work and his commitment to instilling the values of solidarity and giving in society.

The initiative carries a noble message aimed at raising community awareness of the importance of voluntary blood donation and providing sufficient safe supplies to blood banks and hospitals across the Kingdom, he added.

Prince Saud bin Naif bin Abdulaziz, Eastern Province governor, said: “The crown prince’s donation represents an inspiring example and reflects a direct interest in the health of citizens and residents. It also contributes to raising community awareness of the importance of voluntary blood donation and its role in saving lives.”

Minister of Islamic Affairs, Call and Guidance Sheikh Abdullatif bin Abdulaziz Al-Sheikh stressed that this step embodies the highest values of giving and altruism, and represents an inspiring example of humanitarian work.

He added that this annual campaign is an extension of the crown prince’s generous patronage of humanitarian work and an encouragement for all segments of society to donate blood, in compliance with the Almighty’s words: “And whoever saves a life, it is as if he had saved mankind entirely.”

Dr. Hisham bin Saad Al-Jadhey, CEO of the Saudi Food and Drug Authority, noted that the donation not only granted life, but also redefined the relationship between citizens and the healthcare sector, making every individual a partner in building an informed, sustainable healthcare system.

He emphasized that the annual campaign reflects the generosity of the Kingdom and its leaders and embodies the values of humanitarian work, and contributes to strengthening blood banks and supplying hospitals and healthcare centers.