RIYADH: A citizen from Buraidah has been rewarded by the Ministry of Commerce and Investment (MCI) for complaining about a commercial fraud. He exposed an auto agency who sold him a “new car” which turned out to be second-hand with a chequered history.
The MCI granted a reward of SR25,000 to Hamad Faleh Al-Qahtani, who reported the fraud.
He bought a new car from the auto agency and made the full payment, but soon realized he had been given a second-hand car.
Not only was it used but it had also been in a crash and been repaired and repainted, which was contrary to what had been agreed upon and in violation of the Anti-Commercial Fraud Law. The ministry followed up the matter with investigations to find the truth and take legal action.
The matter was referred to the public prosecution and then to the Administrative Court in Buraidah, which issued the final verdict that the agency was guilty of violating the Anti-Commercial Fraud Law.
The agency was fined SR100,000 ($26,687). Article 11 of the Anti-Commercial Fraud Law states that anyone reporting a case of commercial fraud which is found to be true upon investigation shall be granted 25 percent of the value of the fine.
The MCI honors 100 informers by granting them financial rewards and gifts on World Consumer Rights Day, which is observed on March 15 every year to foster global awareness about consumer rights and needs. The day was inspired by US president John F. Kennedy, the first world leader to formally address the issue of consumer rights.
The consumer movement first marked that date in 1983 and uses it every year to mobilize action on important issues.
The MCI has urged consumers to report commercial frauds through the Consumer Call Center (1900), through the application of a commercial violation report and through the ministry’s website.
Saudi citizen rewarded after new car turned out to be used
Saudi citizen rewarded after new car turned out to be used
