The Ministry of Haj said that it has intensified employee training to facilitate this year’s Haj procedures and improve
services.
Sources said the ministry conducted workshops and organized lectures that enhance employees’ knowledge of do’s and don’ts during Haj.
In addition, health seminars were conducted on preventive treatment of the most common heat-related issues during Haj, including dehydration.
The ministry stressed the importance of completing rituals during Haj and promised that it will help pilgrims by ensuring their well-being throughout.
A series of courses and lectures regarding internal auditing and public relations were conducted to help employees in assisting pilgrims and to enable sound planning of media campaigns.
The ministry also conducted computer courses and other technical studies at Umm Al-Qura University to boost staff efficiency in information technology.
Meanwhile, the government has prepared for potential risks during this year’s pilgrimage by working hand-in-hand with the Civil Defense, which recently conducted exercises and readiness trainings.
Maj. Gen. Mohammed bin Abdullah Al-Qarni said in a statement that “measures to meet potential risks in this year's pilgrimage includes quick response trainings to enable fast execution of operations in case of emergency.”
Maj. Gen. Jamil bin Mohammed, director of the Civil Defense in Makkah, announced that it conducted surveys of facilities to be used by pilgrims, including the Grand Mosque, roads and tunnels.
Jamil added that the Civil Defense’s base of operations is now equipped with high-end gadgets that will help keep peace and order during Haj, as well as transport sick and elderly pilgrims during the event.
Safety protocols were devised in line with the Ministry of Haj’s mission to ensure the safety and comfort of pilgrims.
Haj Ministry intensifies staff training
